Customer Experience Intern (Fall 2025)

VelocityEHS; Caen; Hybride; USD 30 000 - 50 000; Plein temps

Résumé du poste

An established industry player is seeking a Customer Experience Intern to join their dynamic team. This remote internship offers a unique opportunity to collaborate across departments, contributing to projects that enhance processes and customer engagement. Interns will gain valuable experience while working closely with mentors and managers, developing skills in project management and communication. Ideal candidates are detail-oriented, proactive, and eager to make a positive impact in the fields of environment, health, safety, and sustainability. This role promises not just professional growth but also a chance to influence the lives of workers globally.

Qualifications

• Currently pursuing a Bachelor's degree in Kinesiology, Engineering, or related field.
• Strong problem-solving skills and attention to detail.

Responsabilités

• Collaborate with multiple teams to streamline processes and execute deliverables.
• Manage various projects and deadlines, engaging with customers.

Connaissances

Problem-solving

Communication

Attention to detail

Critical thinking

Formation

Bachelor's degree in a science-related field

Description du poste

THE OPPORTUNITY:

VelocityEHS is accepting Co-op/Intern student applicants able to work 40 hours per week between September and December 2025 for approximately 14-16 weeks.

This is a remote opportunity and is open to candidates residing anywhere in the United States or Canada. An option to work in a hybrid capacity out of our Oakville, ON or Ann Arbor, MI facilities is also available for interested candidates.

Our Customer Experience (CX) Interns collaborate with multiple teams within the department, including Services, Success, Support, and more. You will contribute to the department's objectives through project work aimed at streamlining processes, executing deliverables, and bridging gaps between teams. You may also support cross-departmental initiatives with Sales, Product, Development, and Marketing to gain broad exposure.

We seek interns with a positive attitude, strong problem-solving skills, excellent people skills, attention to detail, and a drive to execute efficiently. If you want to make a difference in workers' lives across environment, health, safety, and sustainability, this could be the right opportunity for you.

During the internship, you will work alongside a mentor, a manager, and other interns, with opportunities to give presentations, manage projects, and set personal goals. You will undergo onboarding and performance reviews similar to a full-time role and have access to Managers, Directors, and VPs.

Typical weekly activities include managing various projects and deadlines, with work ranging from independent to collaborative and short-term to long-term. Past projects have included contributing to the customer Help Center, engaging with customers during User Conference campaigns, maintaining chemical management lists, and testing ergonomic technology.

This position offers remote or hybrid work options, with offices in Oakville, Ontario, and Ann Arbor, Michigan. If you are collaborative, positive, detail-oriented, and interested, consider applying.

Minimum Qualifications:

• Currently pursuing a Bachelor's degree in a science-related field such as Kinesiology, Engineering, Public and Occupational Health, Safety, or Environmental Science.
• Excellent written and verbal communication skills.
• Ability to work independently and in a team.
• Strong critical thinking and problem-solving skills.
• Organized, thorough, and attentive to detail.

Preferred Skills and Qualifications:

• Knowledge or experience in Software or Environmental, Health & Safety industries is a plus.
• Previous internship or work experience related to the role is preferred.

Who is VelocityEHS?

VelocityEHS is the largest and fastest-growing environmental, health, safety (EHS), and sustainability software company globally, trusted by over 10 million users. We lead in SaaS enterprise EHS & ESG technology, offering the VelocityEHS Accelerate Platform, a comprehensive solution for managing ESG, Safety, Ergonomics, Environmental Compliance, and more.

Our clients include many Fortune 1000 companies across various industries. We operate with a start-up mentality, fostering growth and potential for our employees.

VelocityEHS is committed to diversity and is an Equal Opportunity Employer. We consider all qualified applicants without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Accessibility support is available upon request via [e-mail].