eCommerce Performance & Experience Analyst

JR France; Albertville; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A fast-growing biotechnology company is seeking an eCommerce Performance Analyst Intern to drive D2C growth. This role involves analytics, customer experience, and commercial optimization within a dynamic healthtech startup. The intern will work closely with the CEO and marketing team, contributing to performance assessments and operational improvements.

Qualifications

• Currently enrolled in a relevant Bachelor's or Master's program.
• Strong interest in digital commerce and customer experience.
• Prior project or internship experience in digital marketing is a plus.

Responsabilités

• Analyze competitor eCommerce strategies and provide recommendations.
• Track and report on KPIs like conversion rate and customer acquisition cost.
• Support activation campaigns in collaboration with the marketing intern.

Connaissances

Digital Commerce

Customer Experience

Operational Efficiency

Data Analysis

Formation

Bachelor's or Master's in Business

Bachelor's or Master's in Marketing

Bachelor's or Master's in eCommerce

Bachelor's or Master's in Data

Bachelor's or Master's in UX Design

Bachelor's or Master's in Operations

Outils

Shopify

Google Analytics

Excel

Google Sheets

Description du poste

Client:

Location:

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

425038091837767680032760

Job Views:

3

Posted:

15.05.2025

Expiry Date:

29.06.2025

Job Description:

Company Overview:

We are a fast-growing biotechnology company based in Geneva, Switzerland, focused on personalized health and wellness through at-home biomarker testing. Our science-backed platform empowers individuals and professionals to optimize performance, longevity, and overall well-being.

Our testing panels cover the full spectrum of biomarkers — including micronutrients, routine chemistry, hormone profiles, and highly marketable longevity indicators like NAD+ — making our platform a powerful tool for both health optimization and clinical insight.

Serving both direct-to-consumer (D2C) clients and healthcare professionals, we deliver high-impact diagnostic tools and insights to functional medicine clinics, fitness professionals, and wellness institutions across Europe and North America.

Company Overview:

We are a fast-growing biotechnology company based in Geneva, Switzerland, focused on personalized health and wellness through at-home biomarker testing. Our science-backed platform empowers individuals and professionals to optimize performance, longevity, and overall well-being.

Our testing panels cover the full spectrum of biomarkers — including micronutrients, routine chemistry, hormone profiles, and highly marketable longevity indicators like NAD+ — making our platform a powerful tool for both health optimization and clinical insight.

Serving both direct-to-consumer (D2C) clients and healthcare professionals, we deliver high-impact diagnostic tools and insights to functional medicine clinics, fitness professionals, and wellness institutions across Europe and North America.

Job Title:

eCommerce Performance Analyst Intern

Employment Type:

Internship (Stage – 2 to 3 months)

Location:

Annecy (preferred) or Remote in France

Internship Period:

Start date: June 1st or July 1st, 2025

Monthly Compensation:

669,90 € / month (in line with French internship standards)

Job Description:

We are looking for a motivated and curious eCommerce Performance Analyst Intern to help accelerate our D2C growth. This internship offers a hands-on opportunity to work across analytics, customer experience, and commercial optimization within a dynamic, healthtech startup environment.

Reporting directly to the CEO and/or COO , and collaborating closely with our Lead Developer and Marketing team , you’ll be involved in strategic assessments and execution support across digital performance, user experience, and operational processes.

Key Responsibilities:

• Benchmark best practices and analyze competitor eCommerce strategies, delivering actionable recommendations to improve performance and feature adoption.
• Assist in tracking and reporting on KPIs such as conversion rate (CVR), average order value (AOV), customer acquisition cost (CAC), and customer retention.
• Provide UX/UI and usability recommendations to enhance the customer journey across desktop and mobile.
• Explore and propose new capabilities leveraging the Shopify ecosystem (e.g. referral programs, affiliate marketing, product bundles, subscription models).
• Identify conversion bottlenecks and opportunities for optimization across the purchase funnel.
• Contribute to weekly and monthly performance reviews with clear insights and recommendations.
• Support the team in implementing activation campaigns (e.g. email flows with Mailchimp), in collaboration with the marketing intern.
• Assess adjacent operational aspects such as logistics (e.g. fulfillment processes, return handling) and customer service experience, and suggest improvements based on benchmarks and internal analysis.

Qualifications:

• Currently enrolled in a Bachelor’s or Master’s program in Business, Marketing, eCommerce, Data, UX Design, Operations, or a related field.
• Strong interest in digital commerce, customer experience, and operational efficiency.
• Familiarity with eCommerce platforms (ideally Shopify), Google Analytics, and Excel or Google Sheets.
• Prior project or internship experience in digital marketing, operations, or analytics is a plus.
• Comfortable analyzing data, exploring tools, and summarizing findings into clear insights.
• Fluent in English and/or French.

Soft Skills:

• Analytical thinker with a problem-solving mindset.
• Proactive and eager to take initiative.
• Detail-oriented and well-organized.
• Strong communication and collaboration skills.
• Passion for health, performance, and digital innovation.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.