Product Support Engineer - French Speaker (m/w/d) - Lyon

TN France; Vénissieux; Sur place; EUR 35 000 - 55 000; Plein temps

Résumé du poste

An established industry player is seeking a dynamic individual to join their customer support team. In this exciting role, you'll provide technical assistance and product recommendations while engaging with customers across Europe. Collaborating with global teams, you will manage accounts and support marketing initiatives. This office-based position offers a vibrant community and the chance to contribute to innovative technologies in optics and imaging. Join us for a rewarding journey with competitive salary and excellent perks, including extensive training and development programs.

Prestations

Company pension scheme

Mobile working opportunities

Extensive training and development programs

Company events

Qualifications

• Bachelor's degree in Science or Engineering required.
• Fluency in French and English is essential.

Responsabilités

• Provide technical assistance and product recommendations.
• Handle customer inquiries and manage accounts.

Connaissances

Communication Skills

Problem-Solving Skills

Fluent in French

Fluent in English

Formation

Bachelor's degree in Science or Engineering

Outils

MS Office

Description du poste

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EU work permit required:

Yes

Job Reference:

5c3ae478aa8f

Job Views:

2

Posted:

09.05.2025

Expiry Date:

23.06.2025

Job Description:

Lyon, France

Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics, and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.

We're looking for a

As a key player in our customer support team, you'll be the go-to expert for technical assistance in Europe. From helping customers select the perfect product to managing accounts and engaging in exciting projects like writing articles or designing demos, this role is dynamic and impactful.

Essential Functions:

• Providing technical assistance and product recommendations
• Handling customer inquiries and managing accounts
• Collaborating with global teams and supporting marketing initiatives

Qualifications:

Ready to make a difference? The requirements below represent the knowledge, skills, and abilities needed. We value diversity and inclusivity, and reasonable accommodations are available to enable individuals with diverse abilities to perform the essential functions.

Your profile:

• Bachelor's degree in Science or Engineering
• Fluent in French and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What we offer:

Join Edmund Optics for an exciting journey! Along with a competitive salary, we offer perks such as:

• Company pension scheme
• Mobile working opportunities
• Extensive training and development programs
• Company events
• And much more!

If you're eager to explore the world of optics with us, apply now and help us shape the future!

This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France), depending on the candidate's preference.