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PLG is looking for a dedicated Pharmacovigilance Specialist - Case Processing to join our hub. The role involves overseeing and working closely with our PV team to ensure compliance with regulatory standards and accurate safety data.
Responsibilities
- Training: Serve as the key trainer for junior team members to enhance quality and expand knowledge of PV case processing.
- Process Improvement: Review and identify areas for improvement.
- Expertise: Act as SME for the team, ensuring understanding of tasks by the case management team.
- Client Management: Manage larger client projects and act as the single point of contact for the client.
- Monitoring: Monitor client KPIs.
- Support: Assist in the resolution of NC/CAPA, identify RCA, and implement improvements.
- Quality Control: Perform Quality Control/Medical Review and support the team to ensure regulatory compliance.
- Audits: Participate in audits and inspections as required.
- Client Needs: Understand client needs and ensure expectations are met and exceeded.
- Meetings: Organize team meetings as requested.
Education and Experience
- Education: Pharmacy graduate.
- Experience: Minimum 5-10 years working for service providers, with previous experience in data entry, management, or pharmacovigilance (preferably 5+ years).
- Technical Skills: Proficiency in Microsoft Office and familiarity with PV databases (e.g., Argus, ArisG).
- Knowledge: Understanding of GVP and regulatory standards related to pharmacovigilance.
Skills
- Sense of priorities
- Team management
- Organization skills
- Team spirit
- Methodical approach
- Strong communication skills
- Decision-making ability
- Rigour
- Adaptability
- Proficiency in Microsoft Office
- Fluent in both English and French (oral and written)