Job Description:
PLG is seeking a dedicated Pharmacovigilance Specialist - Case Processing to join our hub. The role involves overseeing and collaborating closely with our PV team to ensure compliance with regulatory standards and accurate safety data management.
Responsibilities:
- Serve as the key trainer for junior team members to enhance quality and expand knowledge in PV case processing.
- Review cases and identify areas for improvement.
- Provide expertise and act as SME for the team, ensuring clear understanding of tasks.
- Manage larger client projects and act as the single point of contact for clients.
- Monitor client KPIs.
- Support in resolving NC/CAPA, identify RCA, and implement improvements.
- Perform Quality Control/Medical Review to ensure regulatory compliance.
- Participate in audits and inspections as required.
- Understand client needs and ensure expectations are met or exceeded.
- Organize team meetings as needed.
Education and Experience:
- Pharmacy graduate.
- Minimum 5-10 years of experience working for service providers.
- Previous experience in data entry, management, or pharmacovigilance (preferably 5+ years).
Technical Skills:
- Proficiency in Microsoft Office.
- Familiarity with PV databases (e.g., Argus, ArisG).
Knowledge:
- Understanding of GVP and regulatory standards related to pharmacovigilance.
Skills:
- Prioritization and organization skills.
- Team management and team spirit.
- Methodical approach and good communication skills.
- Decision-making ability.
- Rigour and adaptability.
- Fluent in both English and French (oral and written).