Conseiller de vente F/H - Montre et Joaillerie

DFS Group; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

Rejoignez une entreprise dynamique en tant qu'Associé aux ventes au cœur de Paris. Ce rôle crucial implique d'offrir une expérience client exceptionnelle tout en atteignant des objectifs de vente. Vous serez le premier ambassadeur du magasin, créant des relations durables avec les clients et adaptant votre approche à leurs besoins. Dans un environnement multiculturel, vous aurez l'occasion de travailler avec une équipe passionnée, tout en développant vos compétences en vente et en service à la clientèle. Si vous aimez relever des défis et êtes prêt à évoluer dans un cadre stimulant, cette opportunité est faite pour vous.

Qualifications

• Fluency in English and French is essential.
• A third language like Mandarin or Spanish is appreciated.

Responsabilités

• Advise customers and ensure a unique shopping experience.
• Work as a team to achieve sales and service goals.

Connaissances

Service à la clientèle

Compétences en vente

Adaptabilité

Communication en anglais

Communication en français

Description du poste

Do you like a challenge and want to evolve in a multicultural environment?
This position as a Sales Associate is located in the heart of Paris! The Sales Associate is the most important role in the sales area and the quality of the relationship with the customer. He/She contributes to a customer experience consistent with the positioning of the Store, develops loyalty and the customer relationship while ensuring sales and productivity objectives.

Main Responsibilities:

1. The Sale
   • Advise customers in the selection and purchase of products.
   • Treat all products, regardless of value, with care and present them to the customer with the highest level of respect.
   • Complete the customer transaction in a professional and timely manner.
   • Provide the customer with the necessary information.
   • Embody the Sale Ceremony of La Samaritaine.
2. The Customer Experience
   • Be the first Ambassador of the Store and provide the customer with a unique experience.
   • Maintain a neat appearance at all times.
   • Understand the customer's needs and adapt to their expectations.
   • Provide a warm, personalized and customer-oriented welcome.
   • Respond to customer requests and complaints with courtesy and politeness and refer to the service manager if necessary.
   • Guide the customer in the Store according to their needs (products and services).
3. Team Work
   • Work as a team to achieve sales and service goals.
   • Help each other and go to the customer throughout the store to avoid waiting and promote the customer experience.
4. Other Assignments
   • Prepare stocks for inventories and help to carry them out.
   • Apply Store procedures and rules.
   • Stay up to date on product knowledge.

Profile:

You wish to evolve in a multicultural environment. Fluency in English and French is essential. Another spoken language would be appreciated: Mandarin, Russian, Arabic, Spanish, Portuguese...

Job-Related Constraints:

• Work on Saturday.
• Standing position.
• Planning with rotating schedules.
• Hourly amplitude from 9:30 a.m. to 8:15 p.m.