Customer Service Assistant – Certas Energy UK Ltd | Part-Time (12 Hours)

HipHopTune Media; Glasgow; Sur place; GBP 20 000 - 24 000; Temps partiel

Résumé du poste

An established industry player is seeking a friendly and customer-focused individual to join their team as a Customer Service Assistant. This part-time role offers the chance to work in a fast-paced retail environment, providing excellent service to customers while gaining valuable experience. With full training provided, no prior experience is necessary. You will be part of a supportive culture that prioritizes personal development and compliance. If you are passionate about delivering exceptional service and want to thrive in a dynamic setting, this opportunity is perfect for you.

Prestations

Simply Health plan

Flexible working hours

20 days annual leave (pro-rata)

Access to Discount scheme

Pension contributions

Life Assurance (Up to 4 times annual salary)

Qualifications

• Positive attitude and willingness to learn are essential.
• Excellent customer service skills are a must.

Responsabilités

• Serve customers and exceed their expectations.
• Ensure compliance with health and safety regulations.

Connaissances

Customer Service

Communication Skills

Interpersonal Skills

Formation

No formal education required

Description du poste

Customer Service Assistant – Certas Energy UK Ltd | Part-Time (12 Hours)

Certas Energy UK Ltd is looking for a friendly and customer-focused Customer Service Assistant to join their team in Cambuslang, Glasgow. This part-time role (12 hours per week) is perfect for individuals who enjoy working in a fast-paced retail environment and providing excellent service to customers.

No prior experience is required, as full training will be provided. The ideal candidate should have a positive attitude, strong communication skills, and a willingness to learn. Responsibilities will include assisting customers, handling transactions, and ensuring a welcoming atmosphere in the outlet.

This is a great opportunity to gain valuable retail and customer service experience with a well-established company. If you’re passionate about delivering exceptional service, apply today to join the Certas Energy team!

About the Role

We currently have an opportunity for a Retail Sales Assistant to work 12 hours a week in our outlet at Cambuslang.

What we are looking for:

• A good appreciation of customer service
• No experience necessary as full training will be given
• Hardworking and reliable
• Polite and professional
• In order to comply with petrol licensing regulations, you must be over 18

Interested? What is in it for you:

• Option to join our Simply Health plan, which includes Dental, Remote GP Services, Physio, and lots more
• The salary for this role is (the Real Living Wage)
• Flexible working hours per week
• 20 days annual leave (pro-rata)
• Access to our Discount scheme
• Pension contributions
• Life Assurance (Up to 4 times annual salary)
• We have a strong culture of safety and compliance principles driven by our dedicated Safety F1rst and Doing the Right Thing initiatives
• Focus on personal development and talent means we are able to support our colleagues to thrive within a fast-paced environment

Responsibilities

• Using your excellent customer service skills, you will be responsible for serving our customers and going the extra mile to exceed their expectations.
• Complying with company policy in relation to health and safety, cash management, and stock management, you’ll play your part in ensuring the store remains compliant, and that its sales targets are continuously achieved.

About you:

You’ll have some customer service experience and excellent interpersonal skills. Ideally, you will have experience of working with a retail store with the ability to deliver success in an enthusiastic and positive manner.

What you’ll receive:

The salary for this role is (the Real Living Wage). You’ll also receive other benefits including our discount schemes, pension contributions, and a commitment to your personal and professional development.

We have a strong culture of safety and compliance principles driven by our dedicated Safety F1rst and Doing the Right Thing initiatives. This, teamed with many programs of learning, development, and talent nurture means we are able to support our colleagues to thrive within a fast-paced environment.

Working for us:

Our network of 83 locations UK wide offers an opportunity to progress within an organisation that is part of a FTSE100 company who have demonstrated consistent growth for many years. Our partnerships with Spar, Shell, and Gulf enable Certas Energy to deliver growth in all areas of the business.

The successful candidate will be offered the position on Certas Energy terms and conditions of employment.

Certas Energy Ltd is an equal opportunities employer.