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PLG is seeking a dedicated Pharmacovigilance Specialist - Case Processing to join our hub. The role involves overseeing and collaborating closely with our PV team to ensure compliance with regulatory standards and accurate safety data.
Responsibilities
- Serve as the key trainer for junior team members to enhance quality and expand knowledge of PV case processing.
- Review and identify areas for improvement.
- Provide expertise and act as SME for the team, ensuring understanding of tasks by the case management team.
- Manage larger client projects and act as the single point of contact for the client.
- Monitor client KPIs.
- Support in the resolution of NC/CAPA, identify RCA, and implement improvements.
- Perform Quality Control/Medical Review and support the team to ensure regulatory compliance.
- Participate in audits and inspections as required.
- Ensure understanding of client needs and that expectations are met or exceeded.
- Organize team meetings as requested.
Education and Experience
- Pharmacy graduate.
- Minimum 5-10 years of experience working for service providers.
- Previous experience in data entry, management, or pharmacovigilance (preferably 5+ years).
Technical Skills
- Proficiency in Microsoft Office and familiarity with PV databases (e.g., Argus, ArisG).
- Experience working to deadlines.
Knowledge
- Understanding of GVP and regulatory standards related to pharmacovigilance.
Skills
- Sense of priorities, Team Management, Organization skills, Team Spirit, Methodical approach, Effective communication, Decision-making ability, Rigour, Adaptability, Proficiency in Microsoft Office, Fluency in both English and French (Oral and Written).