English speaker - customer service

JR France; Le Havre; Sur place; EUR 20 000 - 30 000; Temps partiel

Résumé du poste

A tech-driven roadside assistance insurance start-up is seeking a highly motivated customer service professional. This part-time role involves optimizing processes and setting new industry standards. Proficiency in French and good English skills are required.

Qualifications

• Proficiency in French (C1/C2 level).
• Good knowledge of English.
• Previous experience in operations and/or customer service is a plus.

Responsabilités

• Overseeing the digital support process.
• Intervening when necessary.

Connaissances

French

English

Description du poste

Client:

hlpy

Location:

Not specified

Job Category:

Other

EU work permit required:

Yes

Job Reference:

173520170566811648327637

Job Views:

1

Posted:

15.05.2025

Expiry Date:

29.06.2025

Job Description:

hlpy, born in 2020, is a tech-driven roadside assistance insurance start-up founded by visionaries who saw a gap in the market and redefined the industry with a cutting-edge digital solution. This marks another milestone in our journey to becoming the go-to solution for modern roadside assistance across Europe and beyond. We operate on a B2B2C model, partnering with key players in the automotive industry—insurance companies, car manufacturers, rental agencies, and mobility providers. Through our advanced digital platform, their customers can request roadside assistance and replacement solutions in real-time, transforming roadside help delivery. We are seeking a highly motivated customer service professional to join our team, optimize processes, and set new industry standards. Responsibilities include overseeing the digital support process and intervening when necessary. Requirements include proficiency in French (C1/C2 level), good knowledge of English, and previous experience in operations and/or customer service is a plus. This is a part-time role of 30 hours, shift-based, with occasional night and weekend shifts. Please send your CV in English.

Please note: If you are not a passport holder of the country for the vacancy, a work permit may be required. Check our Blog for more information.

Bank or payment details should not be provided when applying. Applications are to be submitted via the 'Apply now' button. Eurojobs.com is not responsible for external website content.