Local Site Admin/ IT Administrator

HARMAN International; Montigny-le-Bretonneux; Sur place; EUR 40 000 - 70 000; Plein temps

Résumé du poste

Join a forward-thinking company that values innovation and teamwork. In this role, you will be integral to supporting local Linux servers and providing desktop support in a dynamic environment. With a focus on problem-solving and effective communication, you'll help manage incidents and ensure smooth operations for end-users. This position offers opportunities for growth and development in a diverse and inclusive atmosphere. If you are passionate about technology and eager to make a difference, this is the perfect role for you!

Prestations

Flexible remote work options

Employee discounts on products

Training opportunities

Wellness benefits

Tuition reimbursement

Recognition programs

Qualifications

• 5+ years of experience in IT support and administration.
• High level of expertise in Linux systems and desktop support.

Responsabilités

• Manage incidents and service requests until resolution.
• Provide desktop support for various operating systems and applications.

Connaissances

Linux Expertise

Desktop Support

Troubleshooting Skills

Communication Skills

End-user Services

Outils

Microsoft Windows XP

Microsoft Windows 7-10

MS Office

MS Exchange

Network Tools (IP, DHCP, DNS)

Description du poste

A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity, and teamwork are part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference, and be proud of the work you do every day.

Introduction: A Career at HARMAN Corporate

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Corporate, you are integral to our company’s award-winning success.

• Enrich your managerial and organizational talents – from finance, quality, and supply chain to human resources, IT, sales, and strategy
• Augment your comprehensive skillset with expert training across decision-making, change management, leadership, and business development
• Obtain 360-degree support throughout your career lifecycle, from early-stage to seasoned leader

About the Role

This role is a site administrator position in our Paris Office. The role involves support for all sites in Paris, administration of local Linux servers, and support for the global Linux server team.

What You Will Do:

• Ensure desktop support processes and procedures are followed
• Manage incidents and service requests until resolution
• Handle end-user escalations effectively and involve DSS lead as necessary
• Route tickets to appropriate support groups
• Identify and escalate high-priority, high-severity issues
• Update tickets with timely and accurate information
• Follow up with end users and support groups for ticket closure
• Create and upload knowledge articles
• Support ISG projects, ensuring deliverables are met
• Provide support to power users locally and remotely, resolving high-priority issues
• Provide desktop support for Microsoft XP, Windows 7-10, MS Office, MS Exchange, and related applications
• Support network troubleshooting, IP, DHCP, DNS, cabling, patching, and mobile device support
• Assist network, security, server admin, telephony teams, and handle ad hoc activities

What You Need to Be Successful

• 5+ years of experience
• High level of Linux expertise
• Knowledge of computer, laptop, printer, scanner troubleshooting
• Knowledge of anti-virus clients, internet proxy, patch management
• Strong understanding of MS Exchange and operating systems (XP, Win 7-10)
• Excellent communication skills, team-oriented, self-motivated
• Ability to work in ambiguous situations and support migration issues
• Experience in end-user services and environment management
• Good interpersonal skills and troubleshooting knowledge

Bonus Points if You Have

• French language skills

What Makes You Eligible

• Willingness to travel within France
• Willingness to work in office, manufacturing, or client sites

What We Offer

• Flexible remote work options
• Employee discounts on Harman and Samsung products
• Training opportunities via HARMAN University
• Wellness benefits, tuition reimbursement, recognition programs
• Inclusive, diverse environment supporting growth

You Belong Here

HARMAN values diversity, inclusion, and lifelong learning, encouraging employees to share ideas and develop their careers in a supportive culture.

About HARMAN

Founded in the 1920s, HARMAN amplifies sound and technology, creating innovative solutions across automotive, lifestyle, and digital transformation sectors under brands like JBL, AKG, and Revel. Join us to innovate and make an impact!

We are an Equal Opportunity employer. Visit www.harman.com for more information.