Education Senior Project Manager

Coty SA; Paris; On-site; EUR 90,000 - 130,000; Full time

Job summary

Coty SA in Paris is seeking a Senior Education & Retail Excellence Lead to translate global brand strategies into education programs that align product launches with retail execution. You will drive digital education tools, collaborate across Global Marketing, Merchandising and local markets, and lead a small team to elevate client experience and selling ceremony.

The role requires 6+ years in luxury beauty education or sales, fragrance background, and excellent English communication.

Qualifications

• 6+ years’ luxury beauty sales and/or education experience.
• Fragrance background.
• Excellent English communication (oral & written).
• Creative, proactive, enthusiastic, collaborative and adaptable.
• Strong communication and presentation skills.
• Digital-savvy.
• Ability to travel extensively depending on global needs.

Responsibilities

• Translate global brand and marketing strategies into education programs aligned with product launches and retail execution.
• Lead development and implementation of global Education & Retail Excellence strategies for client experience and selling ceremony.
• Drive launches with training toolkits, learning assets, and Education materials on schedule.
• Create innovative education tools focused on product knowledge, storytelling and customer experience.
• Partner with Global Marketing, Business Dev & OO, IM/PR, Merchandising and local markets for a 360° approach.
• Build relationships with local markets to adapt and implement tools.
• Advance digital education via mobile learning and new formats.
• Monitor Education KPIs and optimize programs and processes.
• Oversee project management: timelines, budget, assets, delivery and optimization.
• Contribute to defining Global Education identity, vision and operating methods.
• Lead and inspire a team of two, with clear objectives and growth support.

Skills

English fluency

Communication skills

Presentation skills

Digital savviness

Teamwork

Job description

BRANDS

HUGO BOSS / DAVIDOFF / JOOP! / ESCADA / SWAROVSKI

LOCATION:

Paris

Role And Responsibilities

• Translate global brand and marketing strategies into impactful Education strategies and programs, ensuring clear alignment between brand ambition, product launches and retail execution.
• Lead the development and implementation of global Education & Retail Excellence strategies, with a strong focus on client experience, selling ceremony, clientelling, product expertise and commercial excellence across all markets.
• Drive excellence in the execution of global launches, ensuring the development, delivery and implementation of all training toolkits, learning assets (BAs app) and Education materials in line with launch timelines, brand guidelines and business priorities.
• Develop innovative and engaging education tools with an absolute focus on the end customer, including product and category knowledge, storytelling, selling skills, selling ceremony and customer experience.
• Partner cross-functionally with Global Marketing, Business Dev & OO, IM/PR, Merchandising, Fashion Houses and local markets to ensure a consistent 360° approach to retail excellence and seamless translation of brand strategy into the consumer experience.
• Build strong relationships with local markets and key stakeholders, providing guidance and expertise to ensure effective implementation and adaptation of global education tools.
• Drive the digitalization of global education, leveraging mobile learning and innovative digital formats to maximize engagement, reach and learning effectiveness.
• Monitor and analyze Education & Retail KPIs, using insights to measure impact, identify opportunities and continuously optimize programs and ways of working.
• Ensure excellence in project management, including timelines, budget, asset development, delivery, implementation and continuous optimization of education programs and tools.
• Contribute to defining the Global Education identity, vision and ways of working, strengthening consistency, creativity and excellence across markets and brands.
• Lead, develop and inspire a team of two, setting clear objectives, fostering collaboration and innovation, and supporting individual growth and performance.

PROFILE

• 6+ years’ work experience in luxury beauty sales and/or education.
• Fragrance background.
• Excellent communicator in English - both verbal & written.
• Creative, open-minded, proactive enthusiasm, teamwork, agility and flexibility.
• Strong communication and presentation skills.
• Able to deal with a fast-paced work environment.
• Digital-savvy.
• Able to share their passion for brands and retail.
• Travel varies depending on global markets’ needs and may be extensive.