Human Resources Lead

TN France; Bastia; Sur place; EUR 40 000 - 70 000; Plein temps

Résumé du poste

Join a forward-thinking company dedicated to enhancing customer experiences globally. As a Lead in Human Resources, you will play a pivotal role in fostering positive employee relationships and ensuring legal compliance. This position involves developing HR policies, resolving conflicts, and guiding employees and managers to achieve organizational success. With a commitment to diversity and innovation, this dynamic role offers the opportunity to make a significant impact within a supportive and engaging environment. If you're passionate about HR and eager to drive positive change, this is the perfect opportunity for you.

Qualifications

• 5-7 years of experience in Human Resources.
• 1-3 years as an HR Business Partner or in employee relations.

Responsabilités

• Handle daily employee relations issues and support operational objectives.
• Develop and implement HR policies in compliance with laws.
• Analyze employee relations data to identify trends.

Connaissances

Cross-team coordination

Interpersonal skills

Communication skills

Problem-solving

Decision-making

Multitasking

Integrity

Motivation

Formation

Bachelor’s degree or equivalent

Description du poste

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Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity, and incubating innovation. Our dedication to our purpose and people is reflected in our 4.6/5 rating on Glassdoor and our numerous Best Place to Work awards. We celebrate all cultures for their uniqueness and strengths. With 13 centers worldwide and a robust work-from-home program, we believe great things happen when we work with diverse minds. Find a job you'll love today!

Position Purpose:

The Lead - Human Resources (Employee Relations) is responsible for fostering positive employee relationships, ensuring legal compliance, and managing HR tasks to support organizational success. This includes developing HR policies, resolving workplace conflicts, and guiding employees and managers.

Job Responsibilities:

1. Handle daily employee relations issues supporting team members and operational objectives.
2. Provide guidance to employees and managers on HR matters, including performance management and disciplinary actions.
3. Address employee concerns, manage conflicts, and ensure fair treatment.
4. Develop, review, and implement HR policies in compliance with laws and regulations.
5. Analyze employee relations data to identify trends and recommend proactive measures.
6. Coach and support supervisors to meet client deliverables and adhere to Everise standards.
7. Represent Everise in DOLE or NLRC complaints/cases.
8. Perform other duties as assigned by management.

Qualifications:

• Strong cross-team coordination skills.
• Excellent interpersonal and communication skills.
• Problem-solving and decision-making abilities.
• Ability to multitask effectively.
• Energetic and enthusiastic attitude.
• Integrity and motivation.
• Ability to work in a fast-paced environment under pressure.
• Bachelor’s degree or equivalent.
• 5-7 years of experience in Human Resources.
• 1-3 years of experience as an HR Business Partner or in employee relations.

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