English speaker - customer service

JR France; Vannes; Sur place; EUR 20 000 - 30 000; Temps partiel

Résumé du poste

A tech-driven roadside assistance insurance start-up is seeking a motivated customer service professional to join their team in Vannes. The role involves overseeing digital support processes and requires proficiency in French and English. Candidates should have experience in customer service and be prepared for shift work.

Qualifications

• Experience in operations and/or customer service is a plus.
• C1/C2 proficiency in French required.

Responsabilités

• Oversee the digital support process, intervening when necessary.
• Help optimize processes and set new industry standards.

Connaissances

Customer Service

Process Optimization

B2B2C Model Knowledge

C1/C2 in French

Good Knowledge of English

Description du poste

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Client:

hlpy

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

173520170566811648327640

Job Views:

1

Posted:

15.05.2025

Expiry Date:

29.06.2025

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Job Description:

hlpy, born in 2020, is a tech-driven roadside assistance insurance start-up founded by visionaries who saw a gap in the market and redefined the industry with a cutting-edge digital solution.This marks another milestone in our journey to becoming the go-to solution for modern roadside assistance across Europe— and beyond.We operate on a B2B2C model, partnering with key players in the automotive world—insurance companies, car manufacturers, rental agencies, and mobility providers. Through our advanced digital platform, their customers can instantly request roadside assistance and replacement solutions in real-time, transforming the way help is delivered on the road.That’s why we’re on the lookout for a highly motivated customer service professional to join our dynamic team, optimize our processes, and help us set new industry standards for excellence.Oversee the digital support process, intervening where necessary.C1/C2 in FrenchGood Knowledge of EnglishPrevious experience in operations and/or customer service will be a plusExtra information:Part-time of 30 hoursThis role is shift-based and requires occasional night and weekend shiftsPlease send your CV in English