Responsable du centre d'excellence opérationnelle SAP

Société du Grand Paris; Saint-Denis; À distance; EUR 40 000 - 70 000; Plein temps

Résumé du poste

An established industry player seeks a dynamic individual to join their Corporate Development team. In this full-time role, you will provide operational support to the Leadership Team, assist with strategic initiatives, and manage key projects. Your responsibilities will include financial planning, drafting communications, and ensuring compliance with corporate policies. The ideal candidate will have strong analytical skills, be fluent in both English and French, and possess excellent communication abilities. Join a forward-thinking company where your contributions will drive impactful change and help shape the future of the organization.

Qualifications

• Fluent in English and French, with strong communication skills.
• First professional experience in consulting or project management.

Responsabilités

• Assist in executing strategic goals and managing operational requests.
• Prepare management presentations and follow up on actions from meetings.
• Support financial planning and track key business metrics.

Connaissances

Compliance Management

Customer Retention

Quality Assurance

Customer Service

Analytical Skills

Project Management

Communication Skills

Formation

Bachelor's Degree

Description du poste

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Description de poste

As part of the Corporate Development team, you will provide direct support to two members of our Leadership Team, assisting with strategic and operational initiatives.

Your main responsibilities will include:

1. Operational Support
2. Assist in executing strategic goals and initiatives
3. Assist in managing incoming business and operational requests
4. Lead and manage key projects requiring cross-collaboration, ensuring alignment with business goals
5. Prepare management presentations (e.g., Steercos) and follow up on actions decided during meetings
6. Follow up on HR and recruitment-related topics, including strategic recruitments and performance review processes
7. Support the rollout of the Group's strategic plan and global initiatives, such as deployment of the new Operating Model, internal communication plan, onboarding process, etc., in coordination with other corporate teams
8. Ensure compliance with corporate policies across all operations

Financials / Reporting

1. Assist with financial planning, budgeting, and forecasting
2. Track key business metrics (utilization rates, project profitability, margins) and provide regular updates and insights to the Hub Managing Partners and CEO

Communication

1. Draft and prepare key communications and presentations for teams
2. Prepare reports for leadership meetings (e.g., Group ExCo, Management Meetings, Acceleration Board) upon request

Other Projects

1. Facilitate and support global coordination of IP within the Group, ensuring effective knowledge sharing and alignment on methodologies, technologies, and best practices
2. Lead and coordinate other special projects as assigned, such as launching new services or activities
3. Support potential post-merger integrations

Qualifications

1. Fluent in English and French (oral and written)
2. First professional experience in consulting, project management, or within a dynamic business environment
3. Excellent communication and interpersonal skills for effective collaboration with diverse teams and senior leadership
4. Ability to think strategically and adapt quickly, while being hands-on and results-oriented
5. Strong analytical skills

Informations supplémentaires

Sia est un employeur qui souscrit au principe de l'égalité d'accès à l'emploi. Tous les aspects de l'emploi, tels que le recrutement, les promotions, la rémunération ou les sanctions, sont basés uniquement sur les performances, compétences, comportements des employés ou les besoins de l'entreprise.

Remote Work : Employment Type : Fulltime

Compétences clés

Compliance Management, Customer Retention, Quality Assurance, Customer Service, Extensive Knowledge, Account Management, Front Office, Telephone Calls, Needs Analysis, Cold calls, Business Relationships, Customer Complaints, Sales Goals, Sales Process, New Clients

Expérience : années

Poste vacant : 1