Field Clinical Liaison (Lyon)

TN France; Lyon; Sur place; EUR 45 000 - 60 000; Plein temps

Résumé du poste

A leading company in dental technology seeks a Field Clinical Specialist in Lyon. The role involves providing clinical education and support to dentists and orthodontists, enhancing their knowledge of the Invisalign technique. The ideal candidate will have a Master’s degree in Dentistry and strong communication skills, with a commitment to travel frequently within the region.

Prestations

Health and well-being programs

Employee discounts on Invisalign products

Learning opportunities

Inclusive workspace

Qualifications

• 3-5 years of related experience required.
• Ability to travel 70% of the time.

Responsabilités

• Provide clinical support and education to healthcare professionals.
• Plan and execute educational events.
• Manage relationships with Key Opinion Leaders.

Connaissances

Negotiation

Didactical Skills

Presentation Skills

Facilitation Skills

Fluency in French

Formation

Master’s degree in Dentistry

Description du poste

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As a Field Clinical Specialist (Field Clinical Liaison) you will be the first point of contact for dentists and orthodontists in your region and be responsible for clinical education, communication, and support of both external and internal customers. Your mission is to provide customers the best clinical education and help them to become expert on Invisalign technique, increasing their clinical confidence. You will be travelling around the designated area to visit doctors in their clinical practices to improve their knowledge about the Invisalign technique.

Key Responsibilities

• Provide clinical support and education to orthodontists and general dentists, assisting with case assessments, treatment evaluations, ClinCheck support, and troubleshooting.
• Address customer inquiries, complaints, and adverse events related to clinical issues, ensuring all relevant details are documented in the CRM system.
• Build and maintain peer-to-peer relationships with healthcare professionals, guiding them through treatment planning and the adoption of new digital workflows.
• Deliver coaching to healthcare professionals, helping them become educators and share their knowledge with peers.
• Plan and execute educational roundtable discussions and other interactive events to foster case discussions and peer-to-peer learning.
• Work closely with Marketing, Customer Support, and Sales teams to deliver Align’s educational programs, contributing to the achievement of business goals.
• Independently contribute to key projects, as well as work collaboratively with others to provide input and support on larger initiatives.
• Plan and organize visits and group sessions independently, ensuring timely coordination with the sales team to achieve business objectives.
• Seek and recommend new approaches to improve healthcare professionals' learning experiences and enhance digital workflow adoption.
• Regularly travel to conduct structured certification and education programs for customers and visit their practices for deeper educational engagement.
• Manage relationships with speakers and Key Opinion Leaders (KOLs) to support educational initiatives.

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Skills, Knowledge & Expertise

• Master’s degree from a four-year college or university preferred (dentistry).
• Typically has 3-5 years of directly related experience.
• Possess proficient negotiation, challenger approach as well as didactical/presentation and facilitator skills.
• Has the ability to train medical staff in using the product effectively
• Ability to travel in the assigned geography 70% of the time.
• Fluent in French
• Based in Lyon

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Global Diversity Statement:

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.

Equal Opportunity Statement:

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.

Your growth and well-being:

At Align, every smile matters. We are committed to supporting your health, contentment, and professional development through tools and initiatives designed to help you thrive. While benefits may vary by location, you can expect the following wherever you join us:

• Health and well-being programs to keep you thriving in both body and mind.
• Employee discounts on Invisalign products.
• Learning opportunities though online learning resources and support for your individual development plans.
• Inclusive workspace that fosters diversity and collaboration.

Country-specific details will be shared with you by your recruiter during the interview process.

Discover Align:

At Align Technology, we are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.

We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.

As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.

Eager to learn how we embrace diversity and nurture employee well-being?

Explore Align's culture here!

Want to discover more about exocad and Cubicure? Click on their names for additional information.

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