Service Project Coordinator

Kelly Generator and Equipment, Inc., and Kelly Generator & Equipment of PA & WV, Inc.; Chambrey; Sur place; EUR 30 000 - 50 000; Plein temps

Résumé du poste

An innovative company is expanding its Service Department and seeks a dedicated Service Project Coordinator to join their dynamic Start-up and Warranty team. This role is perfect for someone who thrives in a collaborative environment, managing high volumes of warranty and project tasks while ensuring exceptional customer service. You will coordinate with various departments, support technicians, and handle invoicing and claims, all while honing your organizational and time management skills. Join this exciting opportunity to make a significant impact in a fast-paced setting!

Qualifications

• High School diploma required for this role.
• 1-3 years of experience in project coordination is essential.

Responsabilités

• Facilitate warranty and new unit start-ups while managing national account projects.
• Act as the main contact between departments and dispatch technicians.

Connaissances

Organizational Skills

Time Management

Interpersonal Skills

Customer Service

Outlook Proficiency

CRM Experience

Formation

High School Diploma

1-3 Years Project Coordination Experience

Description du poste

Our Service Department is growing and we are adding a Service Project Coordinator to our fast-paced Start-up and Warranty team! If you like collaborating with your co-workers and coordinating with customers, our Service Project Coordinator role may be for you!

Responsibilities

• Facilitate a high volume of warranty, new unit start-ups and all national account projects
• Coordinate follow-ups, registrations, and invoicing on warranty and start-ups
• Act as point of contact between departments, contractors, and other representatives
• Dispatch technicians
• Participate in “on-call” rotation.
• File warranty claims
• Support Service and Sales Departments as needed
• Other duties as assigned
  
  

Skills & Competencies

• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong interpersonal and customer service skills
• Ability to prioritize tasks
• Proficient in using Outlook
• CRM experience
  
  

Education/Experience

• High School diploma required
• 1-3 years project coordination experience
  
  

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at a time.
  
  

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