The Portfolio Manager Operations oversees the administration of insurance and/or reinsurance accounts and contracts, from establishing and maintaining contractual data, processing the insurance and/or reinsurance account bookings, claims handling, and managing the related cash flow. He/she also supports the underwriters in administrative activities related to the underwriting process.
Responsibilities
Responsible for entries (treaties and/or facultative) in the Accounting and Underwriting system/platforms and all further modifications.
Enter T&C (Terms and Conditions) into the accounting system with accuracy.
Check contractual T&C (Terms and Conditions), submit them to Underwriters for signature, and draw their attention in case of ambiguities or changes.
Check and process accounts and claims advices.
Clarify discrepancies of accounts and claims with underwriters/claim experts/cedents/brokers.
Manage independently his/her own portfolio with medium to complex accounts and solve complex problems or problems where precedent may not exist.
Provide guidance acting as a coach/mentor to juniors.
Foster knowledge sharing with other colleagues to reach solutions.
Manage cash flow including setting up client bank accounts in the accounting system, processing outgoing/incoming payments, and following up on pending payments and open balances.
Perform ICS controls (Internal Control System) according to relevant guidelines and proactively support Underwriters in the performance of these controls.
Monitor client accounts/statistics by using internal reports, perform data analysis, and support Stakeholders with reports and statistics.
Ensure compliance with sanctions and embargos by scanning respective lists and forwarding to Underwriter/Legal for further investigation if needed.
Ensure completeness and proper filing of underwriting, accounting, and claims documentation in the DMS (Document Management System).
Maintain good communication with clients by attending internal and external meetings and workshops as required.
Be accountable for internal and external audit purposes.
Required Experience & Competencies
Experience:
At least 5 years of experience in the industry (re-/insurance) accounting and underwriting assistance and/or controlling.
Advanced MS Office skills (focus on MS Excel, Power Query).
Business Objects skills beneficial.
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