CRM Digital Project Manager H/F

JR France; Issy-les-Moulineaux; Hybride; EUR 55 000 - 75 000; Plein temps

Résumé du poste

A leading company in parcel delivery seeks a Digital Project Manager to enhance consumer experiences through digital solutions. You will collaborate with various teams to develop and deploy strategies that improve consumer acquisition and retention. The role offers flexibility with 2 days remote work weekly.

Qualifications

• Minimum 5 years in B2C digital services or mobile app management.
• Experience with CRM and mobile/web development is a plus.

Responsabilités

• Design and implement consumer-centric digital solutions.
• Lead international rollout of digital solutions.
• Manage projects using agile methodologies.

Connaissances

B2C digital services

Fluent in English

Fluent in French

Outils

MS Office

Google Analytics

Jira

Confluence

Figma

Klaxoon

Miro

Description du poste

CRM Digital Project Manager H/F, Issy-les-Moulineaux

Client: Geopost

Location: Issy-les-Moulineaux, France

Job Category: Other

EU work permit required: Yes

Job Reference: 245663407541112012832760

Job Views: 3

Posted: 17.05.2025

Expiry Date: 01.07.2025

Job Description:

Geopost, a European leader in parcel delivery and e-commerce solutions, operates in over 50 countries through brands like DPD, Chronopost, SEUR, BRT, Speedy, and Jadlog. Committed to sustainable delivery, Geopost aims for Net Zero by 2040, approved by the Science Based Targets initiative (SBTi). As part of La Poste, Geopost generated a €15 billion revenue.

Position: Consumer Digital Project Manager – Consumer Solutions

We seek a Digital Project Manager to lead our Digital Services team, focusing on enhancing consumer experiences via our website and mobile platforms. The role involves collaborating with Marketing, IT, Operations, and other stakeholders to develop and deploy digital solutions that improve consumer acquisition, conversion, and retention.

Responsibilities:

• Design and implement consumer-centric digital solutions across web, mobile, and communication channels.
• Define and execute roadmaps for digital service enhancements.
• Lead international rollout of digital solutions, ensuring alignment with local needs.
• Facilitate workshops to gather business needs and propose innovative solutions.
• Collaborate with Business Units, IT, Marketing, Design, Customer Service, and Sales teams to define digital strategy.
• Manage projects using agile methodologies to ensure timely delivery.
• Conduct training for local teams to adopt new digital tools.
• Monitor market trends to propose innovative solutions in e-commerce and digital engagement.

Requirements:

• Minimum 5 years in B2C digital services, mobile app management, or consumer digital solutions.
• Fluent in English and French.
• Proficient in MS Office, Google Analytics, Jira, Confluence, Figma, Klaxoon/Miro.
• Experience with CRM and mobile/web development is a plus.

Location: Issy-les-Moulineaux, France (2 days remote work per week).