CRM Digital Project Manager

JR France; Issy-les-Moulineaux; Hybride; EUR 55 000 - 75 000; Plein temps

Résumé du poste

A leading company in parcel delivery seeks a CRM Digital Project Manager in Issy-les-Moulineaux. The role focuses on enhancing consumer experiences through digital services, requiring collaboration across various departments. Candidates should have extensive experience in B2C digital services and be fluent in English and French.

Qualifications

• Minimum 5 years in B2C digital services or consumer digital solutions.
• Experience with CRM and mobile/web development is a plus.

Responsabilités

• Co-designing consumer-centric digital solutions across platforms.
• Driving agile project management to ensure timely delivery.
• Monitoring market trends to propose innovative solutions.

Connaissances

B2C digital services

Fluent in English

Fluent in French

Agile project management

Outils

MS Office

Google Analytics

Jira

Confluence

Figma

Klaxoon/Miro

Description du poste

Social network you want to login/join with:

CRM Digital Project Manager, Issy-les-Moulineaux

Client:

Geopost

Location:

Issy-les-Moulineaux, France

Job Category:

Other

EU work permit required:

Yes

Job Reference:

481257963047931084832760

Job Views:

2

Posted:

15.05.2025

Expiry Date:

29.06.2025

Job Description:

About Geopost: Geopost, a European leader in parcel delivery and solutions for e-commerce, operates in more than 50 countries through its network of brands including DPD, Chronopost, SEUR, BRT, Speedy, and Jadlog. Committed to sustainability, Geopost has an approved roadmap to Net Zero by 2040.

Consumer Digital Project Manager – Consumer Solutions: We are seeking a Digital Project Manager to lead the development and deployment of digital services aimed at enhancing consumer experiences on our website and mobile platforms. This role involves collaborating with Marketing, IT, and Operations to create seamless, customer-centric solutions.

Responsibilities include:

1. Co-designing consumer-centric digital solutions across digital platforms.
2. Defining and executing digital service improvement roadmaps.
3. Leading international roll-outs aligned with local needs.
4. Organizing workshops to gather business needs and propose solutions.
5. Collaborating with Business Units, IT, Marketing, Design, Customer Service, and Sales teams.
6. Driving agile project management to ensure timely delivery.
7. Facilitating training for local teams on digital solutions.
8. Monitoring market trends to propose innovative solutions.

Requirements:

• Minimum 5 years in B2C digital services, mobile app management, or consumer digital solutions.
• Fluent in English and French.
• Strong knowledge of digital tools such as MS Office, Google Analytics, Jira, Confluence, Figma, Klaxoon/Miro.
• Experience with CRM and mobile/web development is a plus.

Location: Issy-les-Moulineaux, France, with 2 days of home office per week.