CDI Responsable de Magasin (H/F/NB)

Skechers; Roppenheim; Sur place; EUR 30 000 - 50 000; Plein temps

Résumé du poste

An established industry player is seeking a dynamic Store Manager to lead and inspire a team while delivering exceptional customer service. This role is pivotal in creating a positive work environment and maximizing store performance through effective leadership and operational excellence. As a brand ambassador, you will ensure that the store meets high standards of product knowledge and customer engagement. If you are passionate about retail and enjoy mentoring others, this is a fantastic opportunity to make a significant impact in a vibrant retail setting.

Qualifications

• Ability to foster a respectful and fun environment for employees.
• Strong communication skills to set clear expectations.

Responsabilités

• Inspire and lead exceptional customer experiences.
• Manage store scheduling and onboarding new hires.
• Model operational processes to drive profitability.

Connaissances

Leadership

Customer Service

Communication

Retail Experience

Talent Assessment

Description du poste

Skechers’ Store Managers make an incredible impact every day - on our customers, our teams, and our company. They lead, merchandise, sell, process shipments, inspire, problem-solve, and more. To summarize, Store Managers are at the heart of Skechers retail!

Job Purpose

Skechers’ Store Managers make an incredible impact every day - on our customers, our teams, and our company. They lead, merchandise, sell, process shipments, inspire, problem-solve, and more. To summarize, Store Managers are at the heart of Skechers retail!

Main Responsibilities

• Champion the brand.
• Inspire and lead an exceptional customer experience through product and visual marketing excellence as well as outstanding customer service.
• Act as a people-focused leader, coaching and mentoring the store team.
• Develop store employees’ skills to maximize sales by expanding their product knowledge, setting customer service expectations, and demonstrating visual presentation standards.
• Assist in onboarding new hires.
• Manage store scheduling to ensure proper coverage during peak times.
• Serve as a product expert and brand ambassador for Skechers.
• Assist in recruiting, training, and retaining store employees.
• Model strong operational processes and routines to drive profitability and results.
• Be the expert on all store systems and processes, including POS operations.
• Participate in opening and closing the store, ensuring all security routines are followed.

Skills, Qualifications, and Experience

• Ability and desire to foster a respectful, safe, and fun environment for store employees.
• Comfortable assessing talent and developing employee skills.
• Strong communication skills with the ability to set clear expectations.
• Passion for Skechers products and the brand.
• Acts with confidentiality and urgency.
• Flexible and motivated to provide excellent customer service.
• Experience in retail, restaurant, or hospitality leadership is preferred but not required.

About Skechers

Skechers (NYSE: SKX) is a global Fortune 500 brand that develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Our focus on developing comfort technologies underpins all we do – delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to our products through department and specialty stores, e-commerce, digital stores, and our more than 5,200 retail locations worldwide. Headquartered in Southern California, with offices and distribution centers globally, Skechers has spent 30 years helping people of all ages look and feel good.

Skechers values diversity and promotes equality of opportunity for all employees and applicants. Reasonable accommodations may be provided to enable individuals with disabilities or health conditions, who are otherwise qualified, to perform essential job functions.