Customer Service Executive (Travel Industry)

JR France; Versailles; À distance; EUR 30 000 - 45 000; Plein temps

Résumé du poste

An international travel tech organization is seeking an Operation FIT Specialist to join their French team. The role involves managing online reservations, assisting travel agents, and coordinating with internal departments. Candidates should be fluent in English and French, possess strong communication skills, and be adaptable to new technologies. This position requires a service-oriented mindset and the ability to handle multiple tasks efficiently.

Qualifications

• Fluent in English and French with experience in the Travel Industry.
• Service-oriented with excellent communication skills.

Responsabilités

• Handle online reservations for Hotels, Flights, and Car rentals.
• Assist travel agents via incoming calls and manage reservations.
• Negotiate with suppliers and clients for optimal solutions.

Connaissances

Communication

Problem Solving

Adaptability

Description du poste

Client:

TBO.COM

Location:

Virtual job fairs

Job Category:

Other

EU work permit required:

Yes

Job Reference:

8367191802708492288327632

Job Views:

2

Posted:

15.05.2025

Expiry Date:

29.06.2025

Job Description:

TBO.COM, an international award-winning travel tech organization, is seeking a top talent Operation FIT Specialist in the Travel Industry to join our French team.

Requirements: Fluent in English and French with experience in the Travel Industry.

• Operational handling of online reservations for Hotels, Flights, Car rentals, Transfers, etc.
• Coordinate offline requests with internal departments.
• Handle bookings and resolve last-minute and on-spot challenges.
• Assist travel agents via incoming calls, managing reservations and special requests.
• Negotiate with suppliers and clients to find optimal solutions.
• Think creatively and be results-oriented, managing complex cases with multiple stakeholders.
• Operate multiple online systems concurrently to serve travel agents.
• Manage operational and administrative tasks from start to finish.

Qualifications:

• Service-oriented with excellent communication skills; fluent in English and French.
• Independent, self-motivated, patient, and goal-oriented problem solver.
• Capable of managing multiple tasks efficiently using available resources.
• Experience working B2B with travel agents or industry professionals.
• Quick adaptability to new technologies, products, and procedures.
• Proficiency in English and French; additional languages are a plus.
• Willingness to work night shifts or evenings/weekends.
• Experience as a Consultant (VAT) is advantageous.

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