French Customer Advisor for a Video Game Brand - Work from home - Portugal

Eni; Flins-sur-Seine; Sur place; EUR 45 000 - 90 000; Plein temps

Résumé du poste

Join a dynamic and innovative firm as a Senior Solutions Engineer, where you'll leverage your expertise in Cloud Security and Identity Governance to provide tailored solutions for clients. In this role, you will collaborate closely with various teams, deliver impactful presentations, and mentor fellow engineers. This position offers the opportunity to work remotely while traveling across the South EMEA region, particularly in France. If you're passionate about technology and thrive in a fast-paced environment, this is the perfect opportunity to make a significant impact in a high-growth company focused on transforming identity management. Your contributions will directly influence customer success and shape the future of digital security.

Prestations

Remote work flexibility

Professional development opportunities

Dynamic work environment

Mentorship programs

Qualifications

• 5+ years in Solutions Engineering with success in Cloud Security.
• Strong knowledge in Privileged Access Management and Identity Governance.

Responsabilités

• Develop and deliver technical presentations to demonstrate solutions.
• Collaborate with sales and bid teams to respond to customer inquiries.

Connaissances

Fluent in French and English

Cloud Security

Privileged Access Management

Identity Governance and Administration

Customer Service Skills

Technical Problem Solving

Communication Skills

Formation

Bachelor's degree in Information Systems

Technical certifications (ISACA, (ISC)², AWS, etc.)

Outils

MySQL

Elastic Search

Groovy

PowerShell

GraphAPI

AzureAD

Okta UD

Active Directory

Description du poste

Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt’s Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work.

Saviynt is looking for a talented Senior Solutions Engineer to support our South EMEA region, with a heavy focus on supporting France! The Senior Solutions Engineer is a member of the Saviynt Sales organization, responsible for collaborating with the Account Executives and Regional VPs to sell an integrated suite of Access Governance and Cloud Security solutions to new and existing accounts. This individual will have a broad understanding of vendor solutions, industry best practices and technology integration, demonstrating expertise and delivery of functional and technical solutions to sophisticated customer engagements.

This individual will also provide expert knowledge to existing and prospective customers through conducting detailed technical discovery, responses to Request for Proposals (RFPs) and delivery of Proof of Concepts (POCs). In addition, this individual will be a contributor to Product Marketing collaborating in the development of white papers, solutions briefs, webinars and blogs. The Senior Solutions Engineer will work proactively, and independently with various facets of the business ultimately driving opportunities to closure and possibly impacting revenue.

The Senior Solutions Engineer will be expected to mentor / coach Solutions Engineers on strategy, influencing the customer, managing scope and execution of technical presentations.

This person must be located in France, and will work remotely + travel.

WHAT YOU WILL BE DOING

1. Develop and deliver technical presentations to demonstrate enterprise solutions, ease-of-configuration, simplicity of architecture and intelligence of workflows providing the opportunity for customer interaction and demonstrate excellent presentation skills.
2. Effectively communicate solution value to business and technical audiences that is clear and satisfies prospective customer requirements and / or inquiries.
3. Provide needs assessment, consultation, technical solutions and customer support with a team of Saviynt professionals.
4. Collaborate with both the sales and global bid team members to provide responses to satisfy prospective customer inquiries resulting from an RFx.
5. Assist members of the global bid team and collaborate with members of the product management team in the curation of RFx responses.
6. Communicate with sales directors and sales management, working proactively and independently to prioritize and manage top regional opportunities, driving them to closure.
7. Regularly provide solution feedback and competitive intel from the field to Saviynt product management, solutions strategy and marketing teams.
8. Ramp and coach Solutions Engineers on solution demonstration, RFP responses and presentations, technical overviews, POC scope management and execution.
9. Acquire Saviynt product knowledge through training, applying methodology and procedures relevant to the customer facing role.

WHAT YOU BRING

1. Fluent in French and English (written / spoken)
2. Domain expertise - Privilege Access Management, Identity Governance and Administration, Application GRC, and / or, Cloud Security
3. Minimum of five (5) years previous Solutions Engineering with demonstrable success in Cloud Security, Privileged Access Management, Application GRC, and / or Identity Governance and Administration solutions
4. Bachelor's degree in information systems or related area, or demonstration of equivalent knowledge such as technical certifications from ISACA, (ISC)², AWS Cloud Practitioner, Microsoft Azure Fundamentals, Google Cloud Security Engineer, etc.
5. Ability to travel up to 50% (domestic and International)
6. Superior communication, relationship and customer service skills that result in the ability to rapidly assess needs and sell solutions to sophisticated customers.
7. Ownership and management of technical team relationships within existing and prospective opportunities
8. Self-sufficient with a high degree of autonomy and a passion for working within a dynamic startup-like environment
9. Exemplary technical skills enabling configuration and rapid problem solving in the field including:
10. Experience in Identity Governance and Administration domain with firm grasp of its concepts such as Identity Life Cycle Management, Entitlements Management, Access Request, Workflow, Policy and Role Management, Access Certification, Audit, Reporting / Analytics, and Deployment Scenarios
11. Database query experience in a relational database environment (MySQL and Elastic Search)
12. Experience with Groovy, PowerShell, and GraphAPI
13. Knowledge of authentication and authorization protocols and standards including SAML, OAuth / 2, SCIM, OpenID, WS-Trust, SPNEGO, x.509, SPML, Kerberos, REST, JSON, and others that facilitate Single Sign On (SSO), ID federation, etc.
14. Understanding of data governance concepts and compliance regulations such as GDPR & CCPA
15. Experience with regulatory compliance and security frameworks such as SOX, NERC-CIP, HIPAA, Cobit, Center for Internet Security (CIS), Cloud Security Alliance, NIST, PCI, etc.
16. Experience with AzureAD, Okta UD, JumpCloud, OneLogin, PingDirectory, Active Directory, eDirectory, Oracle Internet Directory, Radiant Logic, and other Cloud / LDAP / Virtual directories
17. Basic understanding of networking technologies such as HTTP, TCP / IP, firewalls, and encryption
18. Exemplary communication and relationship skills (verbal, written and presentations)
19. Strong business and technical document creation skills (e.g. scope definition, proposals, architecture and network diagrams, etc.)

If required for this role, you will:

1. Complete security & privacy literacy and awareness training during onboarding and annually thereafter
2. Review (initially and annually thereafter), understand, and adhere to Information Security / Privacy Policies and Procedures such as (but not limited to):

Business Continuity / Disaster Recovery Policy / Procedures

Account Management Policy

Access Control Policy

Personnel Security Policy

Privacy Policy

Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!

Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.