Product Support Engineer - French Speaker (m/w/d) - Lyon

TN France; Écully; Sur place; EUR 40 000 - 55 000; Plein temps

Résumé du poste

Join a leading optics provider as a Product Support Engineer in Écully, France. You'll assist customers with product selection, manage accounts, and engage in projects, all while being part of a diverse and dynamic team. This role offers a unique opportunity to impact customer support in the optics industry.

Prestations

Company pension scheme

Mobile working opportunity (1 day/week)

Extensive training and development programs

Company events

Qualifications

• Fluent in French and English.
• Bachelor's degree in Science or Engineering required.

Responsabilités

• Providing technical assistance and product recommendations.
• Collaborating with global teams and supporting marketing initiatives.

Connaissances

Communication

Problem Solving

Fluency in French

Fluency in English

Formation

Bachelor's degree in Science or Engineering

Outils

MS Office

Description du poste

Product Support Engineer - French Speaker (m/w/d) - Lyon, Écully

Client: Edmund Optics

Location: Écully, France

Job Category: -

EU work permit required: Yes

Job Reference: cce43e05fe5f

Job Views: 2

Posted: 13.05.2025

Expiry Date: 27.06.2025

Job Description:

Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics, and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're committed to building a vibrant community. As part of our team, you'll work with dynamic, diverse individuals from various backgrounds, all focused on delivering excellent technical customer support.

We're seeking a Product Support Engineer who will be a key player in our customer support team, acting as the go-to expert for technical assistance in Europe. Your responsibilities will include helping customers select the right products, managing accounts, and participating in projects like writing articles or designing demos. This role offers variety and impact.

Essential Functions:

• Providing technical assistance and product recommendations
• Collaborating with global teams and supporting marketing initiatives

Qualifications:

We value diversity and inclusivity. The following are the requirements for this role, with reasonable accommodations available for individuals with diverse abilities:

• Bachelor's degree in Science or Engineering
• Fluent in French and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What We Offer:

Join Edmund Optics for an exciting journey! We offer a competitive salary and a range of perks:

• Company pension scheme
• Mobile working opportunity (1 day/week)
• Extensive training and development programs
• Company events
• And much more!

If you're ready to explore the world of optics with us, apply now and help us shape the future!

This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France), based on the candidate's preference.