Sales Operations Analyst

Acolad group; Boulogne-Billancourt; Hybride; EUR 40 000 - 70 000; Plein temps

Résumé du poste

Join a forward-thinking company as a Sales Ops Analyst, where you will be pivotal in enhancing sales processes and tools. This role offers a unique opportunity to collaborate with diverse teams across Europe and the US, driving innovation and growth through effective sales enablement initiatives. You will manage the sales tech stack, analyze performance metrics, and provide training to ensure the success of our sales teams. With a competitive salary and a flexible remote work policy, this position is perfect for those looking to thrive in a dynamic environment and make a significant impact on global operations.

Prestations

Health Insurance

Flexible Remote Work Policy

Resto Tickets

50% Pass Navigo

13 RTT Days

Career Growth Opportunities

Comprehensive Onboarding

Weekly Mentoring Sessions

Regular Sales Training

Qualifications

• 3+ years in revenue operations or sales enablement.
• Expertise in Salesforce and sales tech stack.

Responsabilités

• Improve operational efficiency of sales processes.
• Drive adoption and effectiveness of sales tools.

Connaissances

Salesforce Administration

Data Analysis

Communication Skills

Process Optimization

Project Management

Formation

Bachelor's Degree in Business or Marketing

Outils

Salesforce

LinkedIn Sales Navigator

Lemlist

Confluence

Description du poste

Acolad is the global leader in content and language solutions. Its mission is to support companies across various industries to scale globally and enable growth through cutting-edge technology and localization expertise. Established in 1993, the group operates in 23 countries across Europe, North America, and Asia, with over 1,800 employees supported by a network of more than 20,000 linguists worldwide.

At Acolad, every position is key to our global growth: we believe our success depends on the success of our people.

Joining Acolad offers a unique opportunity for professional development within a collaborative global environment that fosters talent and creativity. We are continually seeking new talent to support our mission of driving growth and innovation for some of the world's leading brands.

Check out our brand video to learn more about us!

As a Sales Ops Analyst at Acolad, you will serve as a vital liaison for our local sales teams across Europe and the US, addressing inquiries related to our Sales Stack and sales processes. You will play a key role in designing and facilitating engaging programs for our sales tools, working closely with Marketing, Growth, Sales, and Product teams to ensure alignment.

Responsibilities:

1. Sales process and analytics

• Identify opportunities to improve the operational efficiency of the current lead-to-order process and implement changes within the sales tech stack (Salesforce, LinkedIn Sales Navigator, Lemlist, etc.)
• Define and enhance KPI monitoring by developing reports and dashboards in sales systems to generate business insights

Sales tools project management

• Administrate and serve as the business operational owner for sales tools. Stay updated on new sales features, technologies, and products, and be ready to implement impactful solutions
• Collaborate with Salesforce Product Owner, Salesforce admin, and IT team to ensure tool improvements and data integration
• Train new joiners and manage changes for existing users on sales tools by providing training and maintaining the knowledge base (Sales Playbook) on Confluence

Sales tools program management

• Drive adoption and effectiveness of sales tools by designing and leading sales enablement initiatives (championship programs, power user committees, etc.)
• Support sales program initiatives by collaborating with the Growth team, Marketing, Sales Academy, and Sales leaders
• Monitor ROI of sales tools and propose improvements to increase usage and revenue

Requirements:

• At least 3 years of experience in revenue operations (sales, business, or marketing) or sales excellence/enablement
• Expertise in sales tech stack; Salesforce administration experience is mandatory
• Strong business acumen and passion for data, technology, and process optimization
• Excellent communication skills to engage diverse audiences and collaborate in an international environment
• Strategic, analytical, and creative thinking
• Detail-oriented and process-driven
• Ability to manage multiple priorities effectively in a fast-paced setting
• Fluent in English; French is a plus

Benefits:

• Young and innovative team
• Competitive fixed salary plus significant uncapped commissions
• Resto tickets, health insurance, 50% Pass Navigo, and 13 RTT days
• Office located in Boulogne, Paris area
• Flexible remote work policy
• Opportunities for career growth within a dynamic environment
• Comprehensive onboarding and weekly mentoring sessions
• Regular sales training and updates
• International team collaboration