Customer Service Representative - French Speaking - Fully Remote Greece

TN France; Marseille; À distance; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A leading recruitment agency is seeking a Customer Service Representative fluent in French and English to join their remote team. This role involves assisting customers through various communication channels, ensuring high satisfaction, and providing technical support. The position offers competitive salary, relocation support, and career development opportunities in a diverse and multicultural environment.

Prestations

Relocation support including flight tickets and accommodation

Competitive salary plus two extra annual salaries

Health benefits and discounts

Full training by certified instructors

Career development opportunities

Community events and social initiatives

Free online Greek language courses

Modern work environment with relaxation areas

Qualifications

• Customer support experience is advantageous.
• Familiarity with technology preferred.

Responsabilités

• Communicate with customers via phone, chat, and email.
• Track and follow cases to ensure timely resolution.
• Assist customers with account management and password issues.

Connaissances

Fluency in French

Advanced English skills

Strong troubleshooting skills

Outils

iOS

MacOS

Description du poste

Customer Service Representative - French Speaking - Fully Remote Greece, Marseille

Client:

Dila Recruitment

Location:

Remote – Based in Greece

Job Category:

Other

EU work permit required:

Yes

Job Reference:

e2b58784eab7

Job Views:

3

Posted:

22.05.2025

Expiry Date:

06.07.2025

Job Description:

Ready for a career move that feels right? At Dila Recruitment, we offer a deeply personal recruitment experience, understanding your individual aspirations. Our international team of recruiters provides access to global opportunities and insights into different markets.

What you will do:

• Communicate with customers via phone, chat, and email
• Track and follow cases to ensure timely resolution
• Maintain high customer satisfaction, representing a major brand
• Assist customers with account management and password issues
• Set up repairs for hardware-related issues
• Escalate unresolved cases to 2nd level support

What you will bring:

• Fluency in French
• Advanced English skills
• Familiarity with iOS and/or MacOS or similar technology (preferred)
• Customer support experience (advantageous)
• Strong troubleshooting skills

What we offer:

• Relocation support including flight tickets, hotel, and apartment search at no cost
• Competitive salary plus two extra annual salaries
• Health benefits and discounts
• Full training by certified instructors
• Career development opportunities
• Community events and social initiatives
• Free online Greek language courses
• Modern work environment with relaxation areas
• Work for a Great Place to Work-Certified Company promoting diversity

How to Apply:

If you are fluent in French and English and interested in working remotely from Greece, please submit your CV in English. Join a multicultural, supportive team and reach your full potential with us!

Note: Non-passport holders may need a work permit. For more info, visit our Blog.

Applications should be submitted via the 'Apply now' button. Do not include bank or payment details.