Product Support Engineer - German Speaker (f/m/d)

TN France; Lyon; Sur place; EUR 35 000 - 55 000; Plein temps

Résumé du poste

An established industry player in optics and imaging is seeking a dedicated individual to join their vibrant team. This office-based role in Lyon involves providing exceptional technical support and product recommendations, working closely with global teams to enhance customer experiences. You'll engage in exciting projects, from writing articles to designing demos, while enjoying a supportive environment that values diversity and collaboration. With a commitment to training and development, this opportunity is perfect for those looking to grow their careers in a dynamic field. Don't miss the chance to be part of a community that shapes the future of technology!

Prestations

Company pension scheme

Mobile working opportunity

Extensive training and development programs

Company events

Qualifications

• Bachelor's in Optics, Photonics, Physics, or Electrical Engineering preferred.
• Fluent in German and English for effective communication.

Responsabilités

• Provide technical assistance and product recommendations to customers.
• Handle inquiries and manage accounts while collaborating with global teams.

Connaissances

Technical Assistance

Problem-Solving

Communication Skills

Fluency in German

Fluency in English

Formation

Bachelor's degree in Science or Engineering

Outils

MS Office

Description du poste

Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics, and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.

Key Responsibilities:

1. Providing technical assistance and product recommendations
2. Handling customer inquiries and managing accounts
3. Collaborating with global teams and supporting marketing initiatives
4. Engaging in projects like writing articles or designing demos

Qualifications:

• Bachelor's degree in Science or Engineering, preferably in Optics, Photonics, Physics, or Electrical Engineering
• Fluent in German and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What We Offer:

Alongside a competitive salary, we offer a range of perks, including:

• Company pension scheme
• Mobile working opportunity
• Extensive training and development programs
• Company events
• And much more!

This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France), depending on the candidate's preference.