Customer Service English+ French

JR France; Cergy; À distance; EUR 25 000 - 35 000; Temps partiel

Résumé du poste

A tech-driven roadside assistance insurance start-up is seeking a motivated customer service professional to optimize processes and set new industry standards. The role involves overseeing digital support and requires proficiency in French and good English skills.

Qualifications

• Proficiency in C1/C2 level French.
• Good knowledge of English.
• Previous experience in operations and/or customer service is a plus.

Responsabilités

• Oversee the digital support process, intervening where necessary.

Connaissances

Customer Service

French

English

Description du poste

Client:

hlpy

Location:

Online

Job Category:

Other

Online job hunting tools

EU work permit required:

Yes

Job Reference:

1937625004682248192327656

Job Views:

1

Posted:

15.05.2025

Expiry Date:

29.06.2025

Job Description:

hlpy, born in 2020, is a tech-driven roadside assistance insurance start-up founded by visionaries who saw a gap in the market and redefined the industry with a cutting-edge digital solution. This marks another milestone in our journey to becoming the go-to solution for modern roadside assistance across Europe—and beyond.

We operate on a B2B2C model, partnering with key players in the automotive industry—insurance companies, car manufacturers, rental agencies, and mobility providers. Through our advanced digital platform, their customers can request roadside assistance and replacement solutions in real-time, transforming the way help is delivered on the road.

We are seeking a highly motivated customer service professional to join our dynamic team, optimize our processes, and help us set new industry standards for excellence.

Responsibilities:

• Oversee the digital support process, intervening where necessary.

Qualifications:

• Proficiency in C1/C2 level French.
• Good knowledge of English.
• Previous experience in operations and/or customer service is a plus.

Additional Information:

• Part-time position of 30 hours per week.
• Shift-based role, requiring occasional night and weekend shifts.
• Please send your CV in English.