English speaker - customer service

JR France; Saint-Brieuc; Sur place; EUR 20 000 - 25 000; Temps partiel

Résumé du poste

A tech-driven roadside assistance insurance start-up is seeking a motivated customer service professional. This part-time role involves overseeing digital support and requires proficiency in French and good English skills. Shift-based work is required.

Qualifications

• C1/C2 proficiency in French required.
• Good knowledge of English.
• Previous experience in operations/customer service is a plus.

Responsabilités

• Oversee the digital support process.
• Intervene where necessary.

Connaissances

Customer Service

French

English

Description du poste

Job Description:

hlpy, born in 2020, is a tech-driven roadside assistance insurance start-up founded by visionaries who saw a gap in the market and redefined the industry with a cutting-edge digital solution. This marks another milestone in our journey to becoming the go-to solution for modern roadside assistance across Europe and beyond.

We operate on a B2B2C model, partnering with key players in the automotive industry—insurance companies, car manufacturers, rental agencies, and mobility providers. Through our advanced digital platform, their customers can request roadside assistance and replacement solutions instantly and in real-time, transforming the way help is delivered on the road.

We are seeking a highly motivated customer service professional to join our dynamic team. Your responsibilities will include overseeing the digital support process and intervening where necessary. The ideal candidate should have C1/C2 proficiency in French, good knowledge of English, and previous experience in operations and/or customer service is a plus.

Additional information:

• Part-time position, 30 hours per week
• This role is shift-based and requires occasional night and weekend shifts
• Please send your CV in English