Customer Service Advisor - Part Time - Evening & Weekends

JR France; Palaiseau; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A leading recruitment agency seeks a VIP Customer Support Agent to assist VIP customers with technical inquiries related to smartphones. The role requires excellent communication skills and a background in technical support to ensure high service standards.

Qualifications

• Fluency in spoken French is required.
• Experience in technical customer service preferred.

Responsabilités

• Provide exceptional support to VIP customers through phone and email.
• Address technical inquiries and troubleshoot electronic products.

Connaissances

Communication

Technical Support

Troubleshooting

Description du poste

Social network you want to login/join with:

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Client:

Northreach

Location:

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

697020324958856806432760

Job Views:

3

Posted:

15.05.2025

Expiry Date:

29.06.2025

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Job Description:

Northreach is a dynamic recruitment agency that connects businesses with top talent in financial services, fintech, and digital sectors. We specialize in providing a seamless recruitment experience for clients and candidates, fostering innovation and professional growth.

We are working with an international Mobile Phone Manufacturer in Paris to search for a VIP Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Engage with VIP customers to address their technical inquiries and provide troubleshooting assistance for electronic products, particularly smartphones.

Utilize your in-depth knowledge of hardware, software, operating systems, and troubleshooting techniques to deliver effective solutions.

Collaborate closely with our dedicated team to maintain a high standard of service and exceed client expectations.

Excellent communication skills, with fluency in spoken French. Previous experience in technical customer service or support roles preferred.