Lead CE/PP MS D365 Consultant

Hitachi Solutions; Paris; Sur place; EUR 45 000 - 75 000; Plein temps

Résumé du poste

Join a forward-thinking consultancy firm that specializes in Microsoft technologies and digital transformation. As a Lead CE Consultant, you will play a pivotal role in implementing Dynamics 365 solutions, analyzing client needs, and driving efficiency in front office processes. With a strong emphasis on collaboration and innovation, this position offers a unique opportunity to contribute to impactful projects while enjoying a supportive work environment that prioritizes work-life balance and career development. Be part of a diverse team committed to excellence and growth in the tech landscape.

Prestations

Competitive compensation packages

Comprehensive career development programs

Work/life balance

Flexible working hours

Qualifications

• 3+ years experience with CRM solutions, especially Dynamics 365.
• Proficiency in SQL and CRM system architecture.

Responsabilités

• Implement and deploy Microsoft Dynamics 365 CE for clients.
• Analyze client requirements and configure CRM systems accordingly.

Connaissances

CRM Development

Data Migration

SQL Reporting Services

Microsoft Dynamics 365

Integration Best Practices

Client Training

Gap Analysis

Formation

Bachelor's Degree in Computer Science or related field

Outils

Microsoft Dynamics 365

SQL Integration Services

SharePoint Services

Description du poste

Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation.

As a global consultancy firm working across the private and public sectors, we specialise in Dynamics 365 Business Applications, Power Platform, including Azure, Application Modernisation and Data & Analytics.

Our highly skilled team helps drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this, we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients.

Be part of our Hitachi family

We value collaboration, open communication, and transparency. We emphasise team spirit, cohesion, and appreciation. Through our talented people, innovative culture, and technical and business expertise, we deliver game-changing outcomes every day. Our learning culture and flat hierarchy are key to our success. Don't just take our word for it—see what our employees say. Hitachi Solutions: join our Microsoft technology consulting team now.

What to expect, your benefits

Hitachi Solutions offers competitive compensation packages (including bonuses) and benefits plans. Work/life balance is central to our culture, with all employees working from home, though occasional visits to our or clients' offices are expected. We provide comprehensive career development programs, including mentoring and training, to support your growth at Hitachi.

We are expanding our Consulting Services team and are looking for Lead CE Consultants to join us on our exciting journey and be part of the Hitachi Solutions family.

Key responsibilities :

1. Implement and deploy Microsoft Dynamics 365 CE
2. Analyze front office processes (sales, marketing, and customer service) to identify improvement opportunities
3. Gather and understand client functional requirements
4. Perform gap analysis between client requirements and Microsoft Dynamics 365 CE functionality
5. Configure the application to meet client needs using the Microsoft Dynamics 365 Customization Tool, Workflow Tool, or SDK
6. Identify creative workarounds to meet requirements without custom code development
7. Understand the functional capabilities and limitations of out-of-the-box functionality and custom code
8. Create technical specifications
9. Design and integrate business processes and data flows between CRM and other applications, such as back-office/ERP systems
10. Train client personnel on Microsoft Dynamics CRM usage and administration (functional and technical training)
11. Develop high-level project work plans
12. Provide technical support to existing CRM clients
13. Lead technical discussions with clients
14. Develop data conversion and testing strategies
15. Responsible for staff development and coaching
16. Execute responsibilities in accordance with Hitachi Solution Europe Ltd’s Quality Management Policy.

Qualifications:

• Experience in CRM forms, screens, views, workflows, and reports development
• Ability to architect/design CRM systems, customizations, portals, and reports
• Knowledge of CRM development and integration best practices
• Experience with data migration and integration using SQL Integration Services, Scribe, or Web Services
• Proficiency in SQL Reporting Services
• Experience with SharePoint Services
• Minimum 3 years experience with any CRM solution
• Training on Dynamics CRM will be part of onboarding
• Working proficiency in English

Diversity and Inclusion at Hitachi Solutions

We believe diversity fuels our innovation and growth. We strive to create an environment where all genders, races, cultures, sexual orientations, and identities are respected and represented, fostering a sense of belonging and collective success.

If you're interested and want to learn more, apply directly and chat with us.

Additional information: By applying, you consent to Hitachi collecting and storing your personal information for recruitment purposes.