French Content Moderator in Lisbon (With Relocation Package)

Cross Border Talents; Saint-Fons; Sur place; EUR 30 000 - 50 000; Plein temps

Résumé du poste

An innovative company is seeking a passionate Content Moderator to join their team in beautiful Lisbon. This role is essential for maintaining a safe online environment by reviewing user-generated content, enforcing community guidelines, and addressing user concerns. You'll collaborate with internal teams to ensure compliance with industry regulations and analyze user behavior to enhance moderation strategies. With a supportive work culture and opportunities for professional growth, this position is perfect for those looking to make a meaningful impact in the digital world.

Prestations

Competitive Salary

Meal Allowance

Health & Life Insurance

Collaborative Team

Relocation Assistance

Qualifications

• Proficiency in French (C2 level) and English (B2 level).
• At least one year of experience in customer support.

Responsabilités

• Review user-generated content to ensure adherence to community guidelines.
• Handle user appeals and provide clear explanations for moderation actions.

Connaissances

Analytical Skills

Leadership

Communication

Customer Support Experience

Description du poste

Ready for a new adventure? Move to stunning Lisbon and experience beautiful coastlines, amazing weather, and incredible career opportunities!

Are you passionate about maintaining online safety and promoting positive interactions? Join us as a ContentModeratorandplay a crucial role in creating a secure and respectful digital environment.

Role Overview:

As a Content Moderator, you will review user-generated content, enforce platform guidelines, and address concerns to maintain a safe online community. Your work will help identify potential risks and ensure compliance with evolving digital standards.

Key Responsibilities:

• Review and assess text, images, videos, and links to ensure adherence to community guidelines
• Apply moderation policies consistently across all content types
• Handle user appeals professionally, providing clear explanations for moderation actions
• Collaborate with internal teams to maintain compliance with industry regulations
• Analyze user behavior to identify emerging risks and enhance proactive moderation strategies
• Recommend improvements to moderation tools and processes for greater efficiency

Requirements:

• Proficiency in French (C2 level)
• Proficiency in English (B2 level)
• EU citizenship or a Portuguese residency card
• At least one year of experience in customer support
• Strong analytical, leadership, and communication abilities
• Desire to learn and advance in the field

Why Join Us?

• Competitive Salary: Your expertise and dedication are rewarded
• Meal Allowance: Support during your working hours
• Health & Life Insurance: Comprehensive benefits for your peace of mind
• Collaborative Team: Be part of a supportive and communicative work environment
• Relocation Assistance: Seamless support for your move
• Onsite Opportunities:Engage in an interactive and dynamic work environment

Ready to Make a Difference?Apply now and take the first step toward fostering safer online communities!