Account Manager - Digital Marketing

TA Monroe; Caen; À distance; EUR 40 000 - 80 000; Plein temps

Résumé du poste

Join a forward-thinking agency as a Contract Full-Time Account Manager, where your expertise in B2B marketing and account management will thrive. In this role, you'll be the primary liaison for clients, ensuring their needs are met while fostering growth and efficiency. Enjoy a 100% remote work environment with a flexible schedule and a supportive culture that prioritizes personal and professional development. This is an exciting opportunity to contribute to innovative strategies that drive revenue for B2B companies, leveraging your skills in a dynamic and collaborative setting.

Prestations

Flexible schedule

Paid time off

Opportunities for growth

Supportive culture

Qualifications

• Over 6 years of marketing experience, including 4 years in account management.
• Experience managing B2B SaaS clients and using cloud-based tools.

Responsabilités

• Serve as the primary contact for company clients and maintain accurate records.
• Develop a deep understanding of products to facilitate upselling.

Connaissances

Account Management

B2B Marketing

Communication Skills

Organizational Skills

Attention to Detail

Tech-Savvy

Outils

Zoho

Salesforce

ClickUp

Monday

Asana

Description du poste

Why join us

T.A. Monroe is a B2B agency that values science-based frameworks, proof-driven solutions, and effective strategies. We foster growth as a team, prioritize learning, and believe personal development is as important as professional success.

We are seeking a Contract Full-Time Account Manager with over 3 years of experience in an agency setting.

Responsibilities

1. Serve as the primary contact for company clients.
2. Act as a liaison between clients and the delivery team.
3. Identify client needs and understand their products and business strategies.
4. Maintain accurate client records, including conversation journals, meeting minutes, monthly invoices, and contract updates and renewals.
5. Develop a deep understanding of our products and services to facilitate upselling and cross-selling.
6. Create and document account management processes to enhance efficiency and client impact.
7. Gather progress reports from the delivery team and present them to clients.
8. Ensure client-facing tasks are detailed and completed on time by the delivery team.
9. Regularly meet with the delivery team to discuss progress and business development strategies.

Qualifications

Over 6 years of marketing experience, including:

1. At least 4 years in account management, with a minimum of 1 year each in:
1. Managing B2B SaaS clients
2. Using cloud-based tools like Zoho, Salesforce, ClickUp, Monday, Asana, or similar
3. Managing U.S.-based clients
2. At least 2 years of experience in Paid Social and Paid Media projects.
3. Experience managing multiple clients simultaneously, including corporate clients, small businesses, and startups.
4. Excellent written and verbal communication skills.
5. Strong organizational and administrative skills.

Must-Have Soft Skills

1. High attention to detail.
2. Strong work ethic and positive attitude.
3. Tech-savvy, proactive, self-motivated.
4. Experience working in a high-pressure agency environment.
5. Ability to work independently and as part of a team.

Why You’ll Love Working at TA Monroe

1. 100% remote work environment.
2. Flexible schedule and paid time off.
3. Opportunities for growth.
4. A supportive culture that feels like family.

About the company

We are digital strategists helping B2B companies build revenue engines. Focused on scalability and profitability, we bring decades of marketing, digital strategy, and advertising expertise.

Our Philosophy

We believe sustainable demand yields better ROI. Guided by science, our systematic approach relies on data and expert strategists. With insights from over 5,000 experiments, we help brands create value and growth.