Digital Success Manager

JR France; Nantes; À distance; EUR 45 000 - 60 000; Plein temps

Résumé du poste

A leading company is seeking a Digital Success Manager to provide training and operational support for partner organizations. This role involves driving program delivery, assisting in skills development, and building communities. Ideal candidates will have strong technical acumen and experience in online teaching and training delivery. Join a global team focused on digital upskilling and community building.

Qualifications

• Experience in online teaching and skills development planning.
• Familiarity with digital learning platforms and technology fields.

Responsabilités

• Support program delivery and meet targets.
• Deliver training and operational support during various phases.
• Assist partners in identifying competencies and training needs.

Connaissances

Technical Acumen

Presentation Skills

Communication Skills

Organizational Skills

Curiosity

Creativity

Adaptability

Growth Mindset

Description du poste

At NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high-impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.

Links:

• LinkedIn: [Insert Link]
• Website: [Insert Link]

Position: Digital Success Manager

Duration: Full Time Contract (12 Months)

Location: France (Remote)

Job Overview:

We are seeking a Digital Success Manager (DSM) to provide ongoing training and operational support to our SkillsBuild partner organizations during onboarding, activation, implementation, and growth of the program.

Key Responsibilities:

1. Support the SkillsBuild Implementation Manager and CSR Managers to drive program delivery and meet targets.
2. Deliver training and operational support during onboarding, activation, implementation, and growth phases.
3. Share knowledge of the SkillsBuild platform and portfolio with partners.
4. Assist partners in identifying key competencies, training, and activities to meet their goals.
5. Help build communities, identify volunteering opportunities, and showcase learner success stories.
6. Support marketing and communication campaigns for SkillsBuild.
7. Participate in the global DSM community for support and best practices sharing.

Candidate Requirements:

1. Good technical acumen and comfort with technology.
2. Experience in online teaching, training delivery, and skills development planning.
3. Operational support and troubleshooting experience.
4. Experience with digital learning platforms.
5. Ability to leverage an expert network.
6. Knowledge of new technology fields such as AI, Cybersecurity, Data, Cloud, and Software Development.
7. Understanding of digital upskilling challenges and regional job market demands.
8. Familiarity with academic, non-profit, NGOs, and training providers focused on employment and upskilling.
9. Global perspective with strong relationship-building skills.
10. Adaptability to different environments and cultures.

Skills and Competencies:

1. Strong presentation and online facilitation skills.
2. Excellent verbal and written communication skills.
3. Self-motivated with good organizational skills.
4. Curiosity and creativity in delivering solutions.
5. Adaptability and comfort with ambiguity.
6. Growth mindset.

Participants will receive training on the SkillsBuild platform and ongoing support from CSR specialists. Candidates interested in career growth, employment, CSR, and digital ecosystems are encouraged to apply. Knowledge of SkillsBuild is a plus.

**NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.**