Product Support Engineer - French Speaker (gn) - Lyon

TN France; Bron; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A leading company in optics and photonics is seeking a Customer Support Specialist to provide technical support for European customers. The role involves product recommendations, account management, and collaboration on marketing initiatives. Enjoy a competitive salary and benefits, including a company pension scheme and mobile working options.

Prestations

Company pension scheme

Mobile working (1 day/week)

Extensive training and development

Company events

Qualifications

• Bachelor's degree required.
• Fluency in French and English is essential.

Responsabilités

• Providing technical assistance and product recommendations.
• Collaborating with global teams and supporting marketing initiatives.

Connaissances

Communication

Problem Solving

Fluency in French

Fluency in English

Formation

Bachelor's degree in Science or Engineering

Outils

MS Office

Description du poste

Job Description:

Lyon, France

Join Edmund Optics, a leader in optics, imaging, and photonics, dedicated to shaping the future with innovative optical components. We serve industries from factory automation to DNA sequencing.

At Edmund Optics Europe, we foster a vibrant, diverse community focused on excellent technical customer support.

We are seeking a Customer Support Specialist to be the technical support point for our European customers. Your role will include helping customers select products, managing accounts, and participating in projects like writing articles or designing demos.

Essential Functions:

• Providing technical assistance and product recommendations
• Collaborating with global teams and supporting marketing initiatives

Qualifications:

• Bachelor's degree in Science or Engineering
• Fluent in French and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What we offer:

Enjoy a competitive salary and benefits, including:

• Company pension scheme
• Mobile working (1 day/week)
• Extensive training and development
• Company events
• And more!

This position can be based in York (UK), Mainz (Germany), or Lyon (France), according to the candidate's preference.