English speaker - customer service

JR France; Nanterre; Sur place; EUR 25 000 - 35 000; Temps partiel

Résumé du poste

A tech-driven roadside assistance insurance start-up in Nanterre seeks a motivated customer service professional. The role involves optimizing processes and ensuring excellent support. Candidates should be proficient in French and have a good command of English.

Qualifications

• Experience in operations and/or customer service is a plus.

Responsabilités

• Overseeing the digital support process and intervening where necessary.

Connaissances

Customer Service

Proficiency in French

Good knowledge of English

Description du poste

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Client:

hlpy

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

17352017056681164832767

Job Views:

1

Posted:

15.05.2025

Expiry Date:

29.06.2025

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Job Description:

hlpy, born in 2020, is a tech-driven roadside assistance insurance start-up founded by visionaries who saw a gap in the market and redefined the industry with a cutting-edge digital solution. This marks another milestone in our journey to becoming the go-to solution for modern roadside assistance across Europe—and beyond. We operate on a B2B2C model, partnering with key players in the automotive industry—insurance companies, car manufacturers, rental agencies, and mobility providers. Through our advanced digital platform, their customers can instantly request roadside assistance and replacement solutions in real-time, transforming the way help is delivered on the road. We are looking for a highly motivated customer service professional to join our dynamic team, optimize our processes, and help us set new industry standards for excellence. Responsibilities include overseeing the digital support process and intervening where necessary. Requirements include proficiency in French (C1/C2 level), good knowledge of English, and previous experience in operations and/or customer service is a plus. Additional details: Part-time role of 30 hours, shift-based, with occasional night and weekend shifts. Please send your CV in English.