English speaker - customer service

JR France; Lyon; Sur place; EUR 20 000 - 30 000; Temps partiel

Résumé du poste

A tech-driven roadside assistance insurance start-up in Lyon seeks a motivated customer service professional. You will oversee digital support processes and help optimize operations to set new industry standards. The role requires proficiency in French and good English skills. Part-time, shift-based position.

Qualifications

• Experience in operations and/or customer service is a plus.

Responsabilités

• Oversee the digital support process, intervening where necessary.

Connaissances

French

English

Description du poste

Client:

hlpy

Location:

Lyon, France

Job Category:

Other

EU work permit required:

Yes

Job Reference:

17352017056681164832761

Job Views:

1

Posted:

15.05.2025

Expiry Date:

29.06.2025

Job Description:

hlpy, born in 2020, is a tech-driven roadside assistance insurance start-up founded by visionaries who saw a gap in the market and redefined the industry with a cutting-edge digital solution. This marks another milestone in our journey to becoming the go-to solution for modern roadside assistance across Europe—and beyond.

We operate on a B2B2C model, partnering with key players in the automotive industry—insurance companies, car manufacturers, rental agencies, and mobility providers. Through our advanced digital platform, their customers can instantly request roadside assistance and replacement solutions in real-time, transforming the way help is delivered on the road.

We’re seeking a highly motivated customer service professional to join our dynamic team, optimize our processes, and help us set new industry standards for excellence.

1. Oversee the digital support process, intervening where necessary.

Requirements:

• C1/C2 proficiency in French
• Good knowledge of English
• Previous experience in operations and/or customer service is a plus

Additional Information:

• Part-time role of 30 hours per week
• Shift-based position requiring occasional night and weekend shifts

Please send your CV in English.

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