Sales associate - Loulou M/W 1

DFS Group; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

Join a leading luxury retail company as a Sales Consultant in Paris! This role is vital for enhancing customer relationships and ensuring a premium shopping experience. You will advise customers, manage transactions, and embody the brand's values. If you thrive in a multicultural setting and are passionate about providing exceptional service, this is the perfect opportunity for you. Collaborate with a dynamic team to achieve sales goals while enjoying the vibrant atmosphere of one of the world's most iconic cities. Embrace this chance to grow in a prestigious environment where your contributions make a significant impact.

Qualifications

• Fluency in English and French is essential; knowledge of another language is a plus.
• Strong customer service and sales skills are required.

Responsabilités

• Advise customers on product selection and provide a unique shopping experience.
• Work as a team to achieve sales and service goals.

Connaissances

Fluency in English

Fluency in French

Customer Service Skills

Sales Skills

Multicultural Adaptability

Description du poste

Do you want to join the world leader in the sale of luxury products to international travellers?

Do you like a challenge and want to evolve in a multicultural environment?

This position as a sales consultant, located in the heart of Paris, is to be filled as soon as possible.

The sales consultant is the most important role in the sales area and the quality of the relationship with the customer.

He contributes to a customer experience consistent with the positioning of the Store, develops loyalty and the customer relationship while ensuring sales and productivity objectives.

Its main missions are:

The sale

1. Advise customers in the selection and purchase of products.
2. Treat all products, regardless of value, with care and present them to the customer with the highest level of respect.
3. Complete the customer transaction in a professional manner and in a timely manner.
4. Provide the customer with the necessary information.
5. Embody the Sale Ceremony of Samaritaine.

The customer experience

1. Be the first Ambassador of the Store and provide the customer with a unique experience.
2. Maintain a neat appearance at all times.
3. Understand the customer's needs and adapt to their expectations.
4. Provide a warm, personalized and customer-oriented welcome.
5. Respond to customer requests and complaints with courtesy and politeness and refer to the service manager if necessary.
6. Guide the customer in the Store according to his needs (products and services).

Team-work

1. Work as a team to achieve sales and service goals.
2. Help each other and go to the customer throughout the store to avoid waiting and promote the customer experience.

Other assignments

1. Prepare stocks for inventories and help to carry them out.
2. Apply Store procedures and rules.
3. Stay up to date on product knowledge.

Profile

You wish to evolve in a multicultural environment. Fluency in English and French are essential. Another spoken language is desired: Mandarin, Russian, Arabic, Spanish, Portuguese...

Job constraints

1. Work on Saturday.
2. Standing position.
3. Planning with rotating schedules.
4. Hourly amplitude from 9:30 a.m. to 8:15 p.m.