Sr. Solution Architect

TN France; Paris; Sur place; EUR 60 000 - 100 000; Plein temps

Résumé du poste

An established industry player seeks a talented Solution Architect to join their Cloud Center of Excellence team. This role involves transforming traditional environments into cutting-edge distributed studios powered by cloud technology. You will collaborate with global IT teams and gaming studios to deliver innovative solutions, ensuring operational excellence and customer satisfaction. If you have a passion for cloud technologies and a proven track record in the gaming industry, this is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• Over five years of experience as a Solution Architect in cloud or gaming.
• Ability to manage relationships with customers and translate needs into solutions.

Responsabilités

• Develop high-quality application architecture to meet business needs.
• Lead implementation and deployment across global locations.

Connaissances

Solution Architecture

Cloud Technologies

Customer Relationship Management

Communication Skills

Operational Excellence

Formation

Bachelor's Degree in Computer Science

Description du poste

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About Tencent

Founded in November 1998, Tencent is a leading provider of Internet value-added services in China. Since its establishment, Tencent has maintained steady growth under its user-oriented operating strategies. On June 16, 2004, Tencent Holdings Limited (SEHK 700) went public on the main board of the Hong Kong Stock Exchange. Tencent focuses on providing high-quality and engaging internet services and entertainment. In China, Tencent is the largest publisher of online games and collaborates with renowned developers such as Activision, Epic Games, Halfbrick Studios, King, and Riot Games.

Position Overview

The Cloud Center of Excellence team, part of Tencent Overseas IT, focuses on providing infrastructure and best practices to enable Tencent’s oversea game studios. The team partners with game studios to define and deliver optimal cloud and on-premises infrastructure for game production and runtime workloads.

You will work on our strategic Cloud-Enabled Studio project, aiming to transform traditional on-premises environments into next-generation distributed virtual studios powered by the latest cloud technology.

Duties and Responsibilities:

As a Solution Architect, you will work within an agile team to develop high-quality application architecture, delivering services and solutions that meet rapidly evolving business needs.

Our clients include internal and invested gaming studios. Your responsibilities include understanding client business and technical requirements, developing reference architectures and prototypes based on industry best practices, leading implementation and deployment across global locations, and troubleshooting issues as needed.

Based in the Netherlands or France, you will collaborate closely with the global IT team and headquarters teams.

Requirements:

Who we are looking for:

• A dependable and autonomous team player.
• Customer-oriented with the ability to work in a fast-paced environment and across different time zones.
• Bachelor’s degree (or higher) in Computer Science.

Additional Requirements:

• Over five years of experience as a Solution Architect in cloud or the gaming industry.
• Ability to manage relationships with internal and external customers, understanding their needs and translating them into technical solutions.
• Strong understanding of customer processes, challenges, and budgets.
• Passion for operational excellence, resolving customer issues, and teaching clients to optimize business impact.
• Experience in developing and executing operational support strategies.
• Experience in onboarding and supporting early adoption phases.
• Ability to monitor support issues, assist with triage, and serve as a point of escalation.
• Experience in collecting product feedback and liaising with product teams.
• Excellent communication skills for interactions with customers and engineering teams, including written, in-person, and calls.
• Proactively identifying opportunities for increased adoption and usage.

Nice to have:

• Game development or R&D experience.
• Multi-cloud and resource management experience.
• Bilingual in English and Chinese, with excellent communication skills adaptable to different audiences.