English speaker - customer service

JR France; Asnières-sur-Seine; Sur place; EUR 20 000 - 30 000; Temps partiel

Résumé du poste

A tech-driven roadside assistance insurance start-up is seeking a motivated customer service professional. This part-time role involves optimizing processes and ensuring excellent service delivery. Fluency in French and good English skills are essential.

Qualifications

• Experience in operations and/or customer service is a plus.

Responsabilités

• Overseeing the digital support process and intervening where necessary.

Connaissances

Fluency in French

Good knowledge of English

Description du poste

Social network you want to login/join with:

col-narrow-left

Client:

hlpy

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

173520170566811648327678

Job Views:

2

Posted:

15.05.2025

Expiry Date:

29.06.2025

col-wide

Job Description:

hlpy, born in 2020, is a tech-driven roadside assistance insurance start-up founded by visionaries who saw a gap in the market and redefined the industry with a cutting-edge digital solution. This marks another milestone in our journey to becoming the go-to solution for modern roadside assistance across Europe—and beyond. We operate on a B2B2C model, partnering with key players in the automotive world—insurance companies, car manufacturers, rental agencies, and mobility providers. Through our advanced digital platform, their customers can instantly request roadside assistance and replacement solutions in real-time, transforming the way help is delivered on the road.

We’re looking for a highly motivated customer service professional to join our dynamic team, optimize our processes, and help us set new industry standards for excellence. Responsibilities include overseeing the digital support process and intervening where necessary. Fluency in French (C1/C2 level) and good knowledge of English are required. Previous experience in operations and/or customer service is a plus.

Additional information: This is a part-time role of 30 hours per week. The position is shift-based and requires occasional night and weekend shifts. Please send your CV in English.