Product Support Engineer - French Speaker (m/w/d) - Lyon

TN France; Villeurbanne; Sur place; EUR 35 000 - 45 000; Plein temps

Résumé du poste

Join a leading company in optics as a Customer Support Specialist, where you'll provide technical assistance, manage accounts, and engage in exciting projects. This role offers variety, growth opportunities, and the chance to work in a dynamic team across Europe.

Prestations

Company pension scheme

Mobile working opportunity (1 day/week)

Extensive training and development programs

Company events

Qualifications

• Bachelor's degree in Science or Engineering required.
• Fluent in French and English.
• Proficient with MS Office.

Responsabilités

• Providing technical assistance and product recommendations.
• Collaborating with global teams and supporting marketing initiatives.

Connaissances

Communication

Problem Solving

Fluent in French

Fluent in English

Formation

Bachelor's degree in Science or Engineering

Outils

MS Office

Description du poste

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Job Category:

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EU work permit required:

Yes

Job Reference:

b9ce93b50380

Job Views:

3

Posted:

13.05.2025

Expiry Date:

27.06.2025

Job Description:

Lyon, France

Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics, and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.

We're looking for a Customer Support Specialist to be a key player in our customer support team, serving as the go-to expert for technical assistance in Europe. Your responsibilities will include helping customers select the right products, managing accounts, and engaging in exciting projects like writing articles or designing demos. This role offers variety and growth opportunities.

Essential Functions:

• Providing technical assistance and product recommendations
• Collaborating with global teams and supporting marketing initiatives

Qualifications:

We welcome applicants who meet the following requirements. We are committed to inclusivity and will make reasonable accommodations for individuals with diverse abilities.

Your profile:

• Bachelor's degree in Science or Engineering
• Fluent in French and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What we offer:

Join Edmund Optics for an exciting journey! We offer a competitive salary and a range of perks, including:

• Company pension scheme
• Mobile working opportunity (1 day/week)
• Extensive training and development programs
• Company events
• And much more!

If you're ready to explore the world of optics with us, apply now and help us shape the future!

This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France), depending on your preference.