Sales Support Officer

Swissquote Bank SA; Rue; Sur place; EUR 40 000 - 70 000; Plein temps

Résumé du poste

Join a forward-thinking financial services provider as a Sales Support Officer. In this pivotal role, you will enhance the efficiency of our sales team through administrative and operational support. Your responsibilities will include managing client accounts, conducting market research, and ensuring seamless service delivery. This position offers the opportunity to work in a dynamic environment with a collaborative team, contributing to the success of our innovative solutions for clients. Enjoy a comprehensive benefits package and a great work environment that fosters professional growth.

Prestations

Annual Performance Bonus

Occupational Pension Scheme

Share Plan

Concierge Services

34.5 Paid Holidays

Qualifications

• Proven experience in sales support or administrative role in banking or insurance.
• Detail-oriented with strong communication skills and adaptability.

Responsabilités

• Support sales team with client accounts and documentation.
• Conduct market research and maintain accurate sales records.

Connaissances

Sales Support

Client Management

Market Research

Communication Skills

Problem-Solving

Formation

Bachelor's Degree

Description du poste

As a leading provider of online financial services, Swissquote Group offers innovative solutions and comprehensive services to meet the wide-ranging demands of its global clients

Powerful multi-asset digital platforms and personalised banking come together to deliver private clients, intermediaries and financial institutions a more efficient way to manage wealth

Job Description

• The Sales Support Officer will play a crucial role in supporting our sales team by providing administrative and operational assistance. Key responsibilities include:
• Support the sales team in managing client accounts, preparing documentation, and coordinating with internal departments to ensure seamless service delivery
• Serve as a point of contact for clients and partners, addressing inquiries and supporting client meetings and presentations
• Conduct market research to identify potential clients and analyse market trends to aid in strategy development
• Maintain accurate records of sales activities and prepare account-opening documents for various clients
• Collaborate with a small, dynamic team to support overall business objectives and contribute to a positive work environment

Experience:

• Proven experience in a sales support or administrative role within the banking or insurance sectors
• Experience working with family offices and external asset managers is highly desirable
• Detail-oriented with a proactive approach to problem-solving and adaptability to a fast-paced environment
• Excellent communication skills, including spoken and written English; additional languages are advantageous
• Highly organised with strong interpersonal skills and the ability to work independently and as part of a team
• Demonstrated commercial acumen and understanding of client experience
• Professional manner with the ability to negotiate, influence, and maintain consistency in approach

Additional Information

• A chance to work in a high-performing team in a collaborative environment
• A comprehensive benefits package including annual performance bonus, occupational pension scheme, share plan, concierge services, 34.5 paid holidays, and more
• A great work environment in our offices located at Luxembourg’s Kirchberg financial district