English speaker - customer service

JR France; Mulhouse; Sur place; EUR 20 000 - 30 000; Temps partiel

Résumé du poste

A tech-driven roadside assistance insurance start-up is seeking a motivated customer service professional in Mulhouse. The role involves overseeing digital support processes and enhancing customer service operations. Ideal candidates are proficient in French and have good English skills. This part-time position requires flexibility for shifts, including nights and weekends.

Qualifications

• Previous experience in operations and/or customer service is a plus.

Responsabilités

• Overseeing the digital support process and intervening where necessary.
• Optimizing processes and setting new industry standards for excellence.

Connaissances

French

English

Description du poste

English speaker - customer service, Mulhouse

Client:

hlpy

Location:

Mulhouse, France

Job Category:

Other

Job Type:

Part-time, 30 hours per week

Virtual job fairs:

Yes

EU work permit required:

Yes

Job Reference:

173520170566811648327652

Job Views:

1

Posted:

15.05.2025

Expiry Date:

29.06.2025

Job Description:

hlpy, born in 2020, is a tech-driven roadside assistance insurance start-up founded by visionaries who saw a gap in the market and redefined the industry with a cutting-edge digital solution. This marks another milestone in our journey to becoming the go-to solution for modern roadside assistance across Europe—and beyond.

We operate on a B2B2C model, partnering with key players in the automotive world—insurance companies, car manufacturers, rental agencies, and mobility providers. Through our advanced digital platform, their customers can instantly request roadside assistance and replacement solutions in real-time, transforming the way help is delivered on the road.

We’re looking for a highly motivated customer service professional to join our dynamic team, optimize our processes, and help us set new industry standards for excellence. The role involves overseeing the digital support process and intervening where necessary.

Requirements include:

• Proficiency in French (C1/C2 level)
• Good knowledge of English
• Previous experience in operations and/or customer service is a plus

Additional information:

• Part-time role of 30 hours
• Shift-based position, with occasional night and weekend shifts

Please send your CV in English. Note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

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