Product Definition Analyst

Job Title

Product Definition Analyst

Business Environment

The airline business is going through a complete retailing transformation to address customer expectations that are now common in retail: workflow efficiency and control, price transparency, social network interactions, personalization, etc. In this context, the Order Management System (OMS) is essential to deliver the true value of this transformation. Our group, ORR-OST-OMS, is in charge of building the Amadeus one.

Following the 2020 production that helped build the first system bricks, our team is now focused on making the product ready for airlines in production, achieving the key objectives of openness, simplicity, and agility. Last but not least, the group is organized in full SAFE.

Purpose

Joining OMS, you will be working in an agile team that is designing, developing, validating, and maintaining core components of the OMS, including:

• Core order system to manage orders data and life cycle, storage, fulfillment
• Integration of the order suite in airline UI
• Interactions with other suites needed throughout the handling of our orders: offer suite, revenue accounting, payment, operations, etc.
• Interactions with the current passenger handling system (a.k.a. Bimodal) to leverage all capabilities today’s system has for a seamless transition while offering new capabilities via OMS

Your Main Responsibilities

• Be passionate about and committed to delivering high-quality software
• Clarify requirements with product management and propose solutions in line with the vision to ensure that the new developments will match both customers’ expectations and product strategy.
• Ensure that features can be industrialized, easily deployed to facilitate the product deployment, and improve its maintainability.
• Innovate by designing and documenting new features considering both industry evolution and technical evolution.
• Document and share your knowledge to provide meaningful information to internal & external customers of the platform. Delivering quality product specifications, solution design, ensuring knowledge transfer through handovers.
• Coordinate with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.
• Validate the product to ensure compliance of the delivered functionality and system integrity, and give sign off.
• Support the customer during their initial implementation, providing advice on the configuration of the system.
• Provide information to the Product Management as necessary for the elaboration of business cases to customers.
• Consistently meet established deadlines.
• Maintain timely reports on the status of projects, potential technical problems, and any other relevant details.
• Support customers in the production phase and contribute to the maintenance effort, ensuring production integrity & security. Investigate reported incidents and analyze possible solutions, ensuring clear and accurate communication with customers and applications.
• Collaborate with your fellow team members to benefit from their knowledge and different backgrounds, and bring your own assets to the team.

We are looking for a Product Definition Analyst, willing to build from your own experience in order to apply your knowledge in a challenging and interesting context. So, if you’re willing to:

• Look for technical challenges working on highly interesting and cutting-edge technologies!
• Provide airlines with the state-of-the-art products they need in their transformation.

Required Skills

• Swagger
• Edifact / XML / JSON
• Autonomy & Accountability
• Proactivity, Reactivity & Flexibility
• Architecture & Technical Background
• Advanced Communication Skills
• English/Fluent
• Excellent interpersonal skills, team spirit, multicultural approach, communication skills, analytical and conceptual thinking skills, and customer focus
• Some knowledge and (ideally) experience in Agile Scrum methodology.
• General knowledge of the airline business is a plus.
• Knowledge of test tools (ideally Postman & Robot), hands-on experience with test automation is a plus.

What We Can Offer You?

• Be rewarded with competitive remuneration, an individual and company bonus, and enjoy many benefits.
• Work from anywhere: Flexible teleworking from 1 to 3 days per week. You will also benefit from a home office set-up premium & monthly allowance.
• 6 weeks holiday, plus pension contribution and healthcare insurance.
• Experience in an environment with unique complexity and criticality among the leading tech companies.
• Professional development in a truly international and multisite environment with a great mix of people.
• A wide set of trainings available to broaden your knowledge and enhance your soft skills including onsite and online learning hubs packed with technical and soft skills to help develop any competencies.
• Enter a diverse and inclusive workplace.
• Enjoy your office life: Coffee hubs to work or relax, quiet zones, flexible desks and agile areas, on-site restaurants, tennis, soccer, yoga, dance, on-site sport center and classes, and on-site concierge services.

How Do We Hire?

• Online Application: Submit your online application and our Talent Acquisition team will get in touch if your skills match the role.
• Phone Interview: We'll get to know each other with a short casual conversation. You'll also have the chance to ask questions.
• Online Testing: Depending on the role you applied for, you may have to do some online tests.
• Interviews: First, you'll meet one of our talent teams. Then you'll have an interview with a member or members of the team you're looking to join.
• Offer: Our Talent team will make you a job offer and welcome you to your new role with us.
• Join Our Global Team: Where you can develop your skills and build an international career that matters.

100% of the people we’ve recruited started by applying. Take a chance!

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

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