CRM Digital Project Manager F/H

JR France; Issy-les-Moulineaux; Hybride; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A leading company in e-commerce solutions is seeking a CRM Digital Project Manager. This role focuses on enhancing consumer experiences through digital services on web and mobile platforms. The ideal candidate will have extensive experience in B2C digital services and be fluent in both English and French. You will collaborate with various teams to deliver innovative digital solutions and manage projects effectively using agile methodologies.

Qualifications

• Minimum 5 years in B2C digital services or mobile app management.
• Experience with omnichannel CRM and mobile/web development is a plus.

Responsabilités

• Co-design consumer-centric digital solutions across web, mobile, and communication tools.
• Lead the international rollout of digital solutions.
• Manage projects using agile methodologies.

Connaissances

B2C digital services

Fluent in English

Fluent in French

Outils

MS Office

Google Analytics

Jira

Confluence

Figma

Miro/Klaxoon

Description du poste

CRM Digital Project Manager F/H, Issy-les-Moulineaux

Client:

Geopost

Location:

Issy-les-Moulineaux, France (with 2 days of home office per week)

Job Category:

Other

Virtual job fairs

-

EU work permit required:

Yes

Job Reference:

431183564691105382432760

Job Views:

1

Posted:

16.05.2025

Job Description:

About Geopost: Geopost, a European leader in parcel delivery and e-commerce solutions, operates in over 50 countries through brands like DPD, Chronopost, SEUR, BRT, Speedy, and Jadlog. Committed to sustainability, Geopost has a Net Zero roadmap by 2040, approved by the SBTi. Part of the La Poste group, it generated a €15 billion revenue.

Consumer Digital Project Manager – Consumer Solutions

We seek a Consumer Digital Project Manager to join our Digital Services team. The role involves developing and deploying digital services to enhance consumer experiences on our website and mobile platforms. You will collaborate with Marketing, IT, and Operations to ensure a seamless, customer-centric experience.

Key Responsibilities:

• Co-design consumer-centric digital solutions across web, mobile, and communication tools.
• Define and execute a roadmap for digital service improvements targeting acquisition, conversion, and retention.
• Lead the international rollout of digital solutions, ensuring alignment with local needs.
• Coordinate workshops to identify business needs and propose innovative solutions.
• Collaborate with Business Units, IT, Marketing, Design, Customer Service, and Sales to define digital strategies.
• Manage projects using agile methodologies to ensure timely, quality delivery.
• Facilitate training workshops and webinars for local teams.
• Monitor market trends to propose innovative solutions in e-commerce and digital engagement.

Ideal candidate profile:

• Minimum 5 years in B2C digital services, mobile app management, or consumer digital solutions.
• Fluent in English and French.
• Proficient with MS Office, Google Analytics, Jira, Confluence, Figma, Miro/Klaxoon.
• Experience with omnichannel CRM and mobile/web development is a plus.

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