RETAIL - BOUTIQUE MANAGER

JR France; Palaiseau; Sur place; EUR 28 000 - 35 000; Plein temps

Résumé du poste

A leading global luxury brand seeks a Boutique Host to enhance brand image and customer loyalty. The role involves welcoming customers, managing service delivery, and developing product knowledge to ensure exceptional service. Candidates should have experience in luxury retail, strong interpersonal skills, and a professional appearance.

Qualifications

• Experience in luxury retail or service environment.
• Proficiency in English required.

Responsabilités

• Welcome customers and manage waiting times.
• Develop product knowledge and provide exceptional service.
• Build and maintain quality relationships with clients.

Connaissances

Luxury Retail Experience

English Proficiency

Client Communication

Attention to Detail

Interpersonal Skills

Description du poste

Social network you want to login/join with:

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Client:

Christian Louboutin

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

479484670694653952032760

Job Views:

1

Posted:

15.05.2025

Expiry Date:

29.06.2025

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Job Description:

Overview and purpose of role: As a Boutique Host at Christian Louboutin, you play a key role in embodying our brand DNA and story to enhance our brand image while transforming customer expectations into sales and loyalty. You are the voice and ambassador of Christian Louboutin, representing our products, values, and culture.

Key Responsibilities:

1. Service Delivery: Welcome customers, manage waiting times, serve drinks, maintain cleanliness, support sales during quiet periods, and participate in training.
2. Product Knowledge: Develop extensive knowledge of products and brand culture to provide exceptional service and build sales. Be an expert in product details, craftsmanship, and care instructions.
3. Relationship Building & CRM: Build and maintain quality relationships with clients.
4. Team Work: Collaborate effectively with team members to achieve store goals. Be comfortable with physical aspects of the role, including standing for long periods and manual handling.

Skills and Requirements:

• Experience in luxury retail or service environment.
• Proficiency in English.
• Strong client-telling skills and management of client communication respecting social media guidelines.
• Attention to detail, professionalism, discretion, and strong interpersonal skills.
• Brand awareness, adaptability, reliability, and a positive attitude.
• Smart personal appearance and willingness to adapt to business needs.

Success Measurement: Regular mystery shopper assessments, performance reviews, and adherence to company values and procedures.

About Christian Louboutin: A global luxury brand renowned for shoes and leather goods, with a focus on creativity, craftsmanship, and individuality. Committed to diversity and inclusion, fostering a positive and creative workplace culture.