About the job: Data Center and Infrastructure Engineer
Job Description :
- Location : Fully remote, Central Europe Time Zone
- Languages : English is mandatory
The job involves providing technical support capacity to data center facilities and infrastructure globally. The candidate will help manage and maintain data center environments, assist with infrastructure configuration, and troubleshoot technical issues related to equipment and systems. Additionally, the incumbent will contribute to executing data center projects, including upgrades, migrations, and new deployments.
Duties and Responsibilities :
Data Center support and Infrastructure Engineer
- Leading major data center strategies and implementations, including architecture, design, and migrations.
- Advising on data center best practices, governance, and compliance standards.
- Defining and optimizing global data center operations, including sustainability initiatives.
- Engaging with senior stakeholders to align technical strategies with business goals.
- Representing the organization in discussions with vendors or external stakeholders on technical matters.
- Note: The engineer role is not expected to perform technician-level tasks.
Data Center support :
- Supporting onsite data center and facilities, including cabling of data and power connections, and maintaining data center ancillaries inside racks (patching).
- Performing physical installation and de-installation of equipment, managing and maintaining cabling (fiber and copper), racks, PDUs; performing standard maintenance tasks as per documented procedures.
- Maintaining environmental conditions such as heating and cooling systems to ensure operational stability.
Infrastructure support :
- Participating in installation and configuration of infrastructure equipment, server hardware, and network components using standard templates.
- Resolving infrastructure-related incidents and requests.
- Documenting and reporting infrastructure operations, maintaining accurate system configurations, asset management, and physical inventory.
Other documentation as required :
- Maintaining housekeeping and stock management of materials and supplies.
- Keeping documentation and inventory of equipment, tools, and assets up to date.
- Liaising with UNICC technical teams and external providers on support activities, equipment deliveries, and inspections.
Additional support :
- The incumbent may be required to provide support during weekends, holidays, or outside working hours and serve as standby personnel on a rotation basis.
Required Qualifications & Experience :
- Relevant IT experience supporting enterprise data center environments in complex, heterogeneous settings.
- Expertise in data center standards (ANSI, TIA, BICSI) and environmental controls.
- Knowledge of data center infrastructure operations and core components (HVAC, racks, connectivity, power, cabling).
- Good knowledge of data center hardware (servers, network devices, backup hardware).
- Understanding of cabling test procedures and equipment for copper and fiber systems, including Cat 5e/6 and OM3/4 OS2 fiber optics.
- Familiarity with network configuration (Cisco switches, protocols like TCP/IP) and virtualization technologies.
- Experience with automation, API management, DCIM tools, and basic Infrastructure as Code (IaC) scripting is advantageous.
- Knowledge of ISO2000 Service Management Standards and best practices.
- Ability to interpret blueprints and technical documentation.
- Familiarity with data center and network management tools.
Education and Certifications :
- Technical degree in IT, Computer Science, or related field.
- Relevant certifications (e.g., Data Center, Dell, HP, Cisco, ITIL, ISO) are highly desirable.