Job Description:
PLG is seeking a dedicated Pharmacovigilance Specialist - Case Processing to join our team. The role involves overseeing PV case processing, ensuring compliance with regulatory standards, and maintaining accurate safety data.
Responsibilities:
- Serve as the key trainer for junior team members to enhance quality and expand PV case processing knowledge.
- Review cases and identify areas for improvement.
- Provide expertise and act as SME for the team, ensuring task understanding.
- Manage larger client projects and act as the main contact for clients.
- Monitor client KPIs.
- Support in resolving NC/CAPA, identify root causes, and implement improvements.
- Perform Quality Control/Medical Review to ensure regulatory compliance.
- Participate in audits and inspections as needed.
- Understand client needs and exceed expectations.
- Organize team meetings as required.
Education and Experience:
- Pharmacy graduate.
- Minimum 5-10 years experience in pharmacovigilance or related fields, preferably with service providers.
- Experience in data entry, management, or pharmacovigilance.
Technical Skills:
- Proficiency in Microsoft Office and PV databases (e.g., Argus, ArisG).
- Ability to work under deadlines.
Knowledge:
- Understanding of GVP and regulatory standards related to pharmacovigilance.
Skills:
- Prioritization, team management, organizational skills, team spirit, methodical approach, communication skills, decision-making, rigor, adaptability, proficiency in Microsoft Office, fluency in English and French (oral and written).