Responsable Technique Terrain H/F - Région EST

TN France; Sèvres; Sur place; EUR 40 000 - 70 000; Plein temps

Résumé du poste

An innovative global leader in animal health seeks a Technical Field Manager to enhance customer relationships and provide expert support. This role involves developing partnerships with opinion leaders, conducting training for the sales team, and ensuring compliance with pharmacovigilance standards. The ideal candidate will have a veterinary degree and a strong background in veterinary practice or technical sales. Join a dynamic team dedicated to improving animal health and well-being while enjoying opportunities for professional growth and development.

Qualifications

• Minimum 3 years’ experience in veterinary practice or technical roles.
• Strong knowledge of veterinary products and regulatory environment.

Responsabilités

• Provide customer service and represent the company at events.
• Develop partnerships with experts and respond to technical requests.
• Conduct technical onboarding and support the sales team.

Connaissances

Communication

Research

Teamwork

Adaptability

Analytical Skills

Knowledge of Veterinary Products

Proficiency in Office

Professional English

Formation

Doctor of Veterinary Medicine

Outils

Microsoft Office

Description du poste

Responsable Technique Terrain H/F - Région EST, Sèvres

Sèvres, France

At Elanco (NYSE: ELAN), it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat diseases in farm animals and pets. We are driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose – to enhance the health of animals, people, the planet, and our enterprise. Elanco fosters a diverse and inclusive work environment, believing diversity fuels innovation, creativity, and business success. Join us to work with dynamic individuals, develop new skills, and advance your career. Making animals’ lives better makes life better!

Objectives

1. Participate in technical actions (ADC) based on priorities and product cycles.
2. Provide customer service both on-site and via phone.
3. Develop partnerships and maintain quality relationships with opinion leaders (schools, specialists, etc.).
4. Ensure technical training, monitoring, and evaluation of the sales force.
5. Support marketing with technical expertise.
6. Ensure pharmacovigilance activities.

Responsibilities

• Provide customer and opinion leader (KOL) services and represent Elanco at professional events.
• Develop and organize partnerships with experts, schools, and professional bodies (veterinarians, production actors).
• Respond to technical requests and product complaints from clients (veterinarians, pharmacists, owners); follow-up on marketing actions.
• Design and propose services tailored to client needs and market positioning.
• Plan, implement, and monitor conviction trials of our products.
• Prepare presentation materials and lead national and international congresses.
• Establish and nurture relationships with opinion leaders.
• Manage budgets allocated to specific actions.

Technical Training & Support

• Conduct technical onboarding, develop new training materials, and deliver seminars and real-time field training.
• Coach and support the sales team in the field.

Marketing Support

• Validate scientific content of articles, promotional materials, and training manuals.
• Stay updated on technological and scientific developments related to our products.
• Manage the launch of new products, including sourcing, R&D coordination, and regulatory follow-up.

Pharmacovigilance

• Record pharmacovigilance data, follow cases with healthcare professionals, and report in the dedicated system.
• Evaluate damages and respond to any disputes.
• Ensure continuous hotline service with systematic team backup.

Additional Tasks

• Participate in global meetings and projects (Global Marketing, Technical Service, Regulatory Affairs).
• Perform other tasks as assigned.

Required Skills & Qualifications

• Excellent written and oral communication skills.
• Ability to research, persuade, and work in a team.
• Adaptability, quality focus, and analytical skills.
• Knowledge of veterinary products, pathologies, and regulatory environment.
• Proficiency in Office, professional English, and veterinary degree (Doctor of Veterinary Medicine).

Profile

• Minimum 3 years’ experience in veterinary practice or technical roles in the veterinary industry or sales.

Additional Information

• Frequent travel within France and occasionally abroad.
• Coverage area includes multiple regions listed in the original description.

Elanco is an equal opportunity employer committed to diversity and inclusion.