English speaker - customer service

JR France; Annecy; Sur place; EUR 20 000 - 30 000; Temps partiel

Résumé du poste

A tech-driven roadside assistance insurance start-up in Annecy is seeking a motivated customer service professional. The role involves optimizing processes and supporting customers through a digital platform, requiring strong French and English skills.

Qualifications

• Previous experience in operations or customer service is a plus.

Responsabilités

• Overseeing the digital support process and intervening when necessary.

Connaissances

C1/C2 in French

Good knowledge of English

Description du poste

Social network you want to login/join with:

English speaker - customer service, Annecy

Client:

hlpy

Location:

Annecy, France

Job Category:

Other

EU work permit required:

Yes

Job Reference:

173520170566811648327616

Job Views:

1

Posted:

15.05.2025

Expiry Date:

29.06.2025

Job Description:

hlpy, born in 2020, is a tech-driven roadside assistance insurance start-up founded by visionaries who saw a gap in the market and redefined the industry with a cutting-edge digital solution. This marks another milestone in our journey to becoming the go-to solution for modern roadside assistance across Europe—and beyond. We operate on a B2B2C model, partnering with key players in the automotive industry—insurance companies, car manufacturers, rental agencies, and mobility providers. Through our advanced digital platform, their customers can request roadside assistance and replacement solutions in real-time, transforming roadside help delivery. We are looking for a highly motivated customer service professional to join our team, optimize processes, and set new industry standards. Responsibilities include overseeing the digital support process and intervening when necessary. Requirements: C1/C2 in French, good knowledge of English, previous experience in operations or customer service is a plus. This is a part-time role of 30 hours, shift-based, with occasional night and weekend shifts. Please send your CV in English.