English speaker - customer service

JR France; Arras; Sur place; EUR 20 000 - 25 000; Temps partiel

Résumé du poste

A tech-driven roadside assistance insurance start-up is seeking a highly motivated customer service professional. Responsibilities include overseeing digital support and ensuring excellent service delivery. The role requires proficiency in French and good English skills.

Qualifications

• Experience in operations and/or customer service is a plus.

Responsabilités

• Oversee the digital support process.
• Ensure excellent service delivery.

Connaissances

Proficiency in French

Good knowledge of English

Description du poste

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Client:

hlpy

Location:

Arras, France

Job Category:

Other

EU work permit required:

Yes

Job Reference:

173520170566811648327670

Job Views:

1

Posted:

15.05.2025

Expiry Date:

29.06.2025

Job Description:

hlpy, born in 2020, is a tech-driven roadside assistance insurance start-up founded by visionaries who identified a market gap and redefined the industry with a cutting-edge digital solution. We aim to become the leading provider of modern roadside assistance across Europe and beyond.

Our business operates on a B2B2C model, partnering with key players in the automotive industry—insurance companies, car manufacturers, rental agencies, and mobility providers. Our advanced digital platform allows their customers to request roadside assistance and replacement solutions instantly and in real-time, transforming roadside help services.

We are seeking a highly motivated customer service professional to join our dynamic team. Your responsibilities will include overseeing the digital support process and intervening as necessary to ensure excellent service delivery.

Requirements:

• Proficiency in French (C1/C2 level)
• Good knowledge of English
• Previous experience in operations and/or customer service is a plus

Additional information:

• Part-time role (30 hours per week)
• Shift-based position requiring occasional night and weekend shifts
• Please send your CV in English